What are the responsibilities and job description for the Administrative Assistant position at IES Residential, Inc.?
KEP Electric, Inc. is a Successful Innovative Electrical Contracting Company. Serving Cincinnati, Columbus, Dayton, Louisville, and Northern Kentucky Clientele for over 20 years. Our team has successfully cultivated a market of consumers and builders covering the Midwest. We are dedicated to single-family, multi-family, and mixed-use construction. Efficient practices in all phases of construction separate us from the rest.
KEP Electric, Inc. a division of IES is currently seeking an assistant Dispatcher and Administrative Assistant for our Single-Family Division in the Cincinnati, OH location.
Job Summary: This position would coordinate day-to-day project activities within the residential and service installation departments.
- Helps plan and schedule assignments for the residential crew.
- Receives inbound customer service calls and coordinates the daily schedules of residential service technicians.
- Maintains Network Fleet information accuracy and timeliness including scheduling vehicle maintenance when appropriate, adding landmarks, managing alerts, and updating communities.
- Follows up daily with supervisors to address customer issues and the preceding day’s production.
- Assist with VPO’s, 811 Dig Coordination, Permits, and assist with various administrative tasks as needed.
Additional Responsibilities:
- Maintains a well-organized work area where information can be found in the event of an absence.
- Answer and handle telephone calls, route to the appropriate individual or takes messages, and ensure customers, vendors, and employees are handled professionally. Maintains a phone log of all incoming and outgoing calls.
- Checks voice messages and emails – directs to the proper department
- Notifies the Construction Manager and supervisors of reported absences by crew leaders and apprentices.
Minimum Education
High School
Minimum Years of Experience
0-2
Specific Qualifications
Minimum Qualifications
- Considerable interpersonal skills in interacting with management, field support staff, suppliers, and customers.
- Proficient with Windows-based personal computers and related software.
- Must possess the ability to effectively communicate both orally and in writing,
- Must possess the ability to understand departmental operations and procedures.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is required to stand, walk and sit for prolonged periods; communicate via telephone; use a computer and other common office equipment.
License Required
Yes
Job Locations
US-OH-Cincinnati
Company Overview
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
Our commitment to our employees is reflected by our actions:
- Safety is Priority One – and our record shows it
- Competitive Pay
- Company 401K plan with Employer Contribution Match
- Company Paid Time Off
- Company Paid Life Insurance
- Choice of Medical Coverage including Prescription and Short Term Disability Plans
- Choice of Dental and Vision Coverage
- Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
Auto and Home Insurance Discount Programs
EEO Statement
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement
View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
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