What are the responsibilities and job description for the Office Administrator position at IES Residential, Inc.?
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. We employ over 9,400 employees at over 131 domestic locations across the United States.
IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world.
We make homes come to life.
IES Residential (IESR) is seeking to fill the position of Office Administrator. As Office Admin you will be responsible for supporting and working closely with the office the team, ensuring quality workmanship, efficiency, and customer satisfaction. Your technical expertise, computer skill, organizational skills and commitment to excellence will contribute to the success of our residential services division.
Key Responsibilities:
· Data Entry: You will enter data into various software programs and systems to support our operations.
· Communication: You will answer phones, emails and comunicte with customers, vendors and other company divisions.
· Customer Service: Interact with residential clients in a professional and courteous manner, addressing their concerns, answering questions, and providing expert advice on issues.
· Technical Expertise: Provide technical guidance and assistance to technicians, troubleshooting complex problems, and ensuring the proper installation and operation of plumbing and HVAC systems and components.
· Safety Compliance: Enforce safety protocols and procedures to maintain a safe work environment, conducting regular safety meetings, and ensuring compliance with OSHA and other regulatory requirements.
· Inventory Management: Assist with Managing inventory of materials, tools, and equipment, ensuring adequate supplies are available for projects and maintaining accurate records of usage and expenses.
· Documentation: Maintain accurate records of project documentation, including work orders, invoices, and permits, ensuring compliance with company policies and procedures.
· Continuing Education: Stay updated on industry trends, technologies, and best practices through training and professional development opportunities.
· Team Collaboration: Work collaboratively with other supervisors, managers, and support staff to ensure efficient service delivery and customer satisfaction.
Minimum Education
High School
Minimum Years of Experience
2-4
Specific Qualifications
Minimum Education: High School
Minimum Years of Experience: 2-4
Qualifications:
· High school diploma or equivalent.
· Proven experience in office atmosphere
· Strong computer skills.
· Excellent leadership, communication, and interpersonal skills.
· Ability to prioritize and manage multiple projects simultaneously.
· Proficiency in software and office products.
License Required
No
Job Locations
US-AL-Huntsville
Company Overview
IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
Our commitment to our employees is reflected by our actions:
Safety is Priority One – and our record shows it
Competitive Pay
Company 401K plan with Employer Contribution Match
Company Paid Time Off
Company Paid Life Insurance
Choice of Medical Coverage including Prescription and Short Term Disability Plans
Choice of Dental and Vision Coverage
Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
Auto and Home Insurance Discount Programs
EEO Statement
NOTE TO ALL AGENCIES: IES does not utilize external staffing/recruiting agencies. This decision reflects our strategic objectives and emphasizes our internal talent acquisition approach.
Unsolicited resumes and agency outreach to hiring managers, HR or staff may jeopardize future business opportunities and candidates will be deemed as individual (direct) applicants and no fees will be paid.
Thank you for your understanding and cooperation.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement
View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
IES Participates in E-Verify
E-Verify Information
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