Process Analyst-DOS

Essential Job Functions:

The Process Analysts primary responsibilities are pay and benefits analysis, issue resolution and communication, client relations.   Specific Duties include, but are not limited to the following:

• Responsible for accuracy of calculating and processing various areas of compensation into a several proprietary financial systems, ensuring timeliness and accuracy of information. This includes working accounts by organization or country code by processing a variety of transactions which affect pay, leave, taxes, benefits and other deductions. 
• Receive, research, analyze, and process pay actions such as, but not limited to:   Arrival and departure notifications; Other agency allowance only employees; Combined Federal Campaign (CFC); Danger Pay, Direct Deposit Allotment, Language Incentive Pay (LIP); Advance of Pay; Cost of Living Allowances; Federal Employees’ Group Life Insurance; Leave Adjustments; Lump Sum Annual Leave; Post Differential Allowance; Standard Retroactive Adjustments; Supplemental Payments; Thrift Savings Plan Adjustments
• Verifies the validity of personnel actions; rejecting those that are not properly completed or in accordance with existing personnel laws and regulations and advises post personnel offices of the deficiencies and corrections needed.  
• Answers questions from employees and representatives regarding compensation inquiries (pay, deductions and related matters). 
• Audits, analyzes, and reconciles reports or accounts, and as necessary, makes adjustments, which are largely retroactive in nature.  More difficult adjustments may require extensive record searches and involve correction of accounts.     
• Perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when the calculations cannot be performed through the automated payroll systems.
• Research, correct and determine the cause of erroneous payments. Provides accurate, timely and concise communication regarding the resolution. 
• Balance and review all output, investigation, and correction of errors associated with the auditing of payroll data.
• Calculate overpayments, prepare proposed repayment schedules, communicate those proposals to the employees and/or necessary offices and enter the collections in accordance Federal Government regulations.  
• Prepares reports on various aspects of compensation and project matters as requested. 
• Performs other duties as assigned. 

Skills:

• Ability to collaborate with multiple business teams within the organization
• Demonstrates a strong power of analytical reasoning
• Demonstrates good judgement in selecting the proper mode of communication
• Achieves result when confronted with major responsibilities and limited resources
• Judicious in carrying out assignments without direction
• Shows professional concern for quality work
• Utilizes all available resources to achieve results
• Demonstrates accuracy, thoroughness, and orderliness in performing work assignments
• Displays an ability to learn rapidly and adapts quickly to changing situations

Qualifications:

• A four-year degree from an accredited college or university is preferred. A master’s degree and/or a CPA certification or Certified Government Financial Manager (CGFM) is highly desirable.
• Two years of college two years of experience relative to the specific position, or four years of experience relative to the specific position may be substituted for education.
• Professional Financial Certifications may be considered in lieu of minimum experience requirements at the Contracting Officer Representatives (COR) discretion. 

• High levels of confidentiality, ethics and integrity is required.
• Key Skills – Leadership, flexibility, time-management, detail-orientated, organized, excellent communicator via phone and email, excellent customer service, team player, analytical, positive attitude, good computer, research, and problem-solving skills. 
• Previous experience working with confidential/classified information is preferred.