Technical Service Manager

Job Summary

Feed mill specialist to support product portfolio application at feed mills and support customers.

• Customer facing, technical resource that is responsible for the technical success of IFF animal nutrition enzymes, DFMs and betaine with customers.
• In field application of products going into feed mills, which include mill audits and equipment evaluation
• Being a key part of product-related equipment design and installation oversight into feedmills
• Utilizing technology and troubleshooting skills to identify and propose improvements to help improve and
  
  

optimize customer application of DuPont products.

• Being a technical point of contact to feed milling and related areas for nutritionists and live production.
• Successful communication of key product concepts with customer staff (from nutrition, purchasing, live
  
  

production, veterinary, etc).

• Assisting customers in product use and application by providing technical support including in-feed
  
  

activity reporting

• Providing on-going product application support, technical service and feed analytics to customer
  
  

accounts and sales staff.

Qualifications

• Bachelor of Science with 5 years experience in integration feed production, feed compounding or
  
  

equipment technical service/support or alternatively or Masters of Sciences with at least two years of

industry experience

• Must be knowledgeable in the area of US poultry and/or swine industry production practices.
• Candidate would be knowledgeable in the feed mill function and application of in-feed products like
  
  

enzymes, direct fed microbials or betaine.

• Must be capable of management and oversight of equipment design and installation.
• Must have excellent communication skills and be able to interpret, communicate and present technical
  
  

data

• Self starter able to prioritize and manage multiple tasks.
• Customer interfacing experience is a plus as is working within a sales team environmentons to meet the
  
  

needs of the customer.

• Strong computer skills, with proficiency in MS Office suite as well as software associated with feed
  
  

milling or equipment design/installation.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more