What are the responsibilities and job description for the TikTok Livestream Operator position at Iffert Media?

We are an officially Certified Top 15 TikTok Shop Partner, specializing in services for TikTok Shop sellers. From LIVE shopping (livestreaming) and short-form video production to shop ads management and affiliate marketing, we help our clients thrive on TikTok. Our team includes a talented roster of LIVE Shopping Hosts who go live to drive sales and engagement for our clients.

We’re now looking to hire a LIVE Operator to join our Nashville-based team and play a critical role in ensuring the success of our clients' livestreams. If you’re passionate about TikTok, shopping, and delivering results, we want to hear from you!

As a LIVE Operator, you’ll work closely with our LIVE Manager, LIVE Shopping Hosts, and clients to ensure our livestreams are engaging, effective, and high-performing. Your responsibilities will include :

Real-Time Support : Assist the host during live shopping sessions by managing flash deals, giveaways, and other promotions.
Live Analysis & Action : Monitor and analyze real-time data to optimize the livestream experience and make quick adjustments to improve engagement and GMV (Gross Merchandise Value).
Post-Live Analytics : Input and analyze engagement and sales data into internal and client facing dashboards. Give constructive feedback for the host and debrief with LIVE Manager
Strategic Collaboration : Collab with management, hosts, and clients to strategize and enhance livestream performance.
Product Expertise : Develop an in-depth understanding of client products to effectively support livestreams.

The ideal candidate is a TikTok enthusiast who loves shopping on TikTok Shop and has a passion for creating exceptional customer experiences.

Required Skills & Qualifications :

Familiarity with TikTok and an understanding of TikTok Shop as a user, affiliate, or seller.

Strong written and verbal communication skills.

A laptop for work use.

Ability to commit to a set schedule (1 PM - 10 PM, 5 days a week, including weekends).

Preferred Qualifications :

Experience with TikTok Shop or operating livestreams.

Data entry skills.

Analytical thinking

Knowledge of Google Sheets

Why Join Us?

14 / hour, with eligibility for performance-based bonuses.

Paid parking at our downtown Nashville location in The Gulch.

Work with a collaborative, passionate team in an exciting, fast-paced industry.

How to Apply :

Ready to be part of the TikTok Shop revolution? Submit your application today for an in-person interview!

This is an in-person role

Iffert Media is an equal opportunity employer.

We look forward to meeting you!

Salary : $14

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