What are the responsibilities and job description for the Counter Help position at Iggy's Doughboys & Chowder House?
Iggy’s Doughboys & Chowder House - Front Counter Job Ad
Front Counter Job Duties:
We are looking for skilled Front Counter Staff to take orders and deliver food and beverages to our customers. The goal is to provide an excellent overall guest experience. Day & evening shift hours available. Hourly rate is $10.50/hr tips. Potential earnings per hour, including tips, could be up to $20.00/hr.
Front Counter Job Responsibilities
- Provide excellent customer service that promotes satisfaction.
- Greet customers with smile and provide Legendary Service.
- Make recommendations or share additional information upon request
- Take and serve food/drinks orders and up-sell any additional products
- Arrange table settings and maintain a clean working environment to include the front kitchen, dining room, tables, chairs, patio, garbages, bathrooms and outside lots.
- Check products for quality and correct any problems that keep them from enjoying their meal/drink
- Conduct accurate cash handling procedures.
- Cooperate with all front and kitchen staff
- Follow all relevant health department rules/regulations and all customer service guidelines
Requirements
- 2 years of customer service experience preferred, but not required.
- Ability to develop constructive working and interpersonal relationship with colleagues and customers
- Problem solving and decision making skills
- Service orientation and excellent organizational skills
- Hands on experience with cash register and any ordering information system
- Active listening and effective communication competencies
- High school diploma
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $20