What are the responsibilities and job description for the Sales Administrator position at IGH Holding Inc?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Overview: The Sales Administrator plays a pivotal role in supporting the sales team within the logistics industry. They are responsible for managing the administrative tasks associated with the sales process, ensuring that all client-related activities are carried out efficiently and effectively.
Key Duties and Responsibilities
- Assist the sales team with the preparation of quotations, proposals, and tenders.
- Coordinate with internal departments to ensure timely delivery of services.
- Update and maintain the customer relationship management (CRM) system with client details, interactions, and sales records.
- Oversee the order-to-delivery process, ensuring accuracy and efficiency.
- Communicate with clients to confirm orders, delivery dates, and any special requirements.
- Prepare, verify, and maintain sales-related documentation, such as contracts, purchase orders, and shipping instructions.
- Ensure compliance with industry regulations and company policies.
- Serve as a liaison between the sales team, operations, and the client.
- Address and resolve client inquiries and concerns promptly and professionally.
- Generate regular sales reports for management, highlighting key metrics and trends.
- Analyze sales data to assist in target setting and forecasting.
- Schedule and coordinate meetings, sales presentations, and training sessions for the sales team.
- Assist with the organization and execution of trade shows, seminars, and client events.
- Collaborate with the operations team to check the availability of services or products.
- Notify sales team of inventory levels and potential backorders.
- Stay informed about industry best practices, trends, and technologies.Recommend process improvements to streamline sales administration functions.
Preferred Qualifications
- Bachelor’s degree in Business, Logistics, or related field (preferred but not mandatory).
- Previous experience in a sales administration or support role, preferably within the logistics industry.
- Strong proficiency with office software, including Microsoft Office Suite and CRM platforms.
- Excellent communication skills, both written and verbal.
- Detail-oriented with the ability to manage multiple tasks and deadlines.
- Strong organizational and time management skills.
- Familiarity with logistics terminology and practices is a plus.
- Team player with a positive attitude.
- Customer-centric mindset.
- Ability to work in a fast-paced environment.
- Problem-solving aptitude.
Working Conditions: May require occasional travel for industry events or client meetings. Office-based with standard office hours; however, flexibility may be required to accommodate different time zones and client needs.
Work Schedule: Monday to Friday, 9AM - 6PM (1 hour lunch break)
Salary : $41,000 - $46,000
