What are the responsibilities and job description for the Senior Customs and Border Patrol- Data Analyst position at Ignite Digital Federal Services?
Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing digital transformation company specializing in data and systems integration solutions for the national security sector. Our small business applies data science, program management and technical consulting expertise to help clients implement data-driven approaches that maximize operational efficiencies.
We've redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients, partners and internal team members. Our company culture is built upon a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients.
Perks of Working at Ignite Digital Services:
- Competitive pay and benefits, including PTO
- Education stipends and referral bonuses
- Compelling work with the U.S. federal government
- Strong emphasis on volunteer and community engagement
- Opportunity to shape the future of our industry
- Supportive colleagues and management who invest in your growth
U.S. Customs and Border Protection (CBP) requires technical and subject matter expertise in the areas of financial and workforce modeling, business transformation, advanced data analytics, and strategy. While specific assignments will vary depending on staffing needs, examples of projects include the following:
- Integrate data sets across multiple platforms that lead to a comprehensive view of workforce data and trends and inform recruitment and retention initiatives, programs, and policies.
- Develop analytical models and support data visualization to enhance analytic capabilities, improve access to data, and improve collaboration and information management.
- Collect and analyze staffing and workload data to create workload staffing model that calculates and visualizes staffing gaps to support future resource requests.
- Build and maintain dashboards that report on mission-critical activities and improve standardization, communication, and priority alignment to streamline reporting.
Responsibilities:
- Leads analysis and research to address a wide range of challenges by applying appropriate analytical principles, approaches, methodologies, and techniques, in order to develop a sound basis for decision-making or resource allocation.
- Advises on the use of appropriate mathematical, statistical, economic, and/or engineering methods, along with complex analytic, modeling, simulation, and measuring techniques, toward the conduct of operational and technical analyses and related benefit, cost, and risk assessments.
- Gathers and analyzes quantitative, qualitative, and other data; identifies relationships, sensitivities, and trends; and develops insights and recommendations based on substantiated findings.
- Formulates and applies mathematical models and other optimization methods to interpret and apply information to assist management in decision-making, policy formulation, operations planning, or other managerial functions.
- Uses, tailors, or develops decision analysis and decision support software, services, or products as appropriate for a task.
- Applies system engineering (non-IT) theory and principles to problems of process or production, with the goal of enhancing effectiveness or efficiency outcomes.
- Performs analyses and trade-off studies related to operational requirements or systems development; supports the life cycle development and acquisition of systems and technologies with appropriate analysis.
- Ensures metrics and performance parameters considered in analysis appropriately reflect operational, technical, feasibility, cost, and risk requirements, conditions, and sensitivities.
- Drives the development of training for operational personnel.
- Leads the creation of reportable milestones and provides analysis for status reports and presentations for colleagues, subordinates, and supported organization representatives.
Qualifications:
- Active CBP clearance or equivalent
- 7 years of relevant experiencein data analysis, data management, or business intelligence.
- Bachelor's degree in Data Science, Statistics, Computer Science, Information Systems, Finance, Accounting, or a related field. Master's degree is a plus.
- Experience with data modeling, database integration, and automation of data processes.
- Familiarity with SQL and other querying languages to extract, manipulate, and analyze data.
- Experience with Six Sigma and Define, Measure, Analyze, Improve, and Control (DMAIC) based approaches, supported by appropriate tools and techniques.
- Experience with data visualization tools (Tableau, Power BI, Looker, etc.) and developing reports/dashboards.
- Proficiency in data manipulation tools and languages (e.g., SQL, Python, R).
- Strong analytical thinking with attention to detail.
- Excellent problem-solving and troubleshooting skills.
- Effective communicator, able to translate complex data insights into business-friendly language.
- Ability to collaborate cross-functionally and engage with both technical and non-technical stakeholders.
Salary: 85K to align with education and experience
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Ignite Digital Services is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors.
Ignite Digital Services is an EEO/AA/Disability/VETS Employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination, and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status, or any other protected status.
For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.
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