What are the responsibilities and job description for the Jira Service Desk Technician position at Ignite Digital Services?
Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing digital transformation company specializing in data and systems integration solutions for the national security sector. Our small business applies data science, program management and technical consulting expertise to help clients implement data-driven approaches that maximize operational efficiencies.
We've redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients, partners and internal team members. Our company culture is built upon a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients.
Perks of Working at Ignite Digital Services :
- Competitive pay and benefits, including PTO
- Education stipends and referral bonuses
- Compelling work with the U.S. federal government
- Strong emphasis on volunteer and community engagement
- Opportunity to shape the future of our industry
- Supportive colleagues and management who invest in your growth
Ignite Digital, has an exciting opportunity for a Jira Service Desk Technician to support Supply Chain and Process Automation in San Diego. This induvial will be required to learn to code or knows how to code. The ideal candidate is someone interested in learning or wants to expand their experience with Jira Service Desk (not Jira), PowerApps, Android, Windows, Python, and C coding development. We want a self-starter willing to fail forward with strong analytical skills and a strong work ethic willing to dig deep and learn on the job as they go. This role has the opportunity for one to advance their technical acumen while continually being able to increase compensation as they learn.
This position serves an important role in supporting the Navy's Navwar Information Warfare Center (NIWC) Pacific Process Automation and Supply Chain Management teams through Jira Service Desk and PowerApps. The Jira Service Desk Technician will assist developers in troubleshooting, debugging, and assist as needed to improve existing processes within Jira, using, automation, various elements connections, and workflow development methodologies.
Responsibilities :
Minimum Qualifications :
o Actions for JIRA Service Desk
o Adaptavist ScriptRunner for JIRA
o Automation for JIRA
o Elements Connect, Copy, and Sync
o Enterprise Mail Handler (JEMH) for JIRA Data Center
o JIRA Misc
o Workflow Extensions
o JIRA Workflow Toolbox
o Rich Filters
o Smart Attachments
o Xporter
o Extension for JIRA Service Desk
o Workflow Powerbox
o JIRA Assets
Preferred Qualifications :
Salary 60k to align with education & experience
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Ignite Digital Services is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors.
Ignite Digital Services is an EEO / AA / Disability / VETS Employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination, and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship / immigration status, veteran status, or any other protected status.
For individuals who would like to request an accommodation, please visit https : / / bit.ly / 2XqZoLM (CA) or https : / / bit.ly / 3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.
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