What are the responsibilities and job description for the Senior Manager of Operations position at Ignite Human Capital?
About Us:
Chosen Foods is a leading 100% Avocado Oil brand dedicated to delivering high-quality products to our customers. We pride ourselves on innovation, sustainability, and excellence and were looking for a talented Sr. Manager of Operations to join our team.
Job Summary:
The Sr. Manager of Operations oversees and coordinates the company's contract manufacturing operations and supply planning processes. This role ensures the timely delivery of quality products, manages vendor relationships, optimizes supply chain operations, and leads strategic initiatives to improve overall efficiency and effectiveness. The Sr. Manager will work closely with internal stakeholders, including procurement, quality assurance and control, logistics, and external manufacturing partners, to ensure alignment with corporate goals and customer expectations.
Key Responsibilities:
Supervisory requirements:
Qualifications:
Work Environment:
Chosen Foods is a leading 100% Avocado Oil brand dedicated to delivering high-quality products to our customers. We pride ourselves on innovation, sustainability, and excellence and were looking for a talented Sr. Manager of Operations to join our team.
Job Summary:
The Sr. Manager of Operations oversees and coordinates the company's contract manufacturing operations and supply planning processes. This role ensures the timely delivery of quality products, manages vendor relationships, optimizes supply chain operations, and leads strategic initiatives to improve overall efficiency and effectiveness. The Sr. Manager will work closely with internal stakeholders, including procurement, quality assurance and control, logistics, and external manufacturing partners, to ensure alignment with corporate goals and customer expectations.
Key Responsibilities:
- Leadership and Team Development:
- Ensure effective written and oral communication across departments to support business objectives.
- Build and lead a high-performing team of supply planners and external manufacturing professionals.
- Foster a culture of accountability, collaboration, and continuous improvement within the team.
- Provide coaching, mentoring, and professional development opportunities to team members.
- Contract Manufacturing Management:
- Develop and maintain relationships with contract manufacturing partners.
- Negotiate and manage contracts to ensure favorable terms and conditions.
- Monitor and evaluate the performance of contract manufacturers to ensure compliance with quality standards and delivery schedules.
- Supply Planning:
- Oversee the development and implementation of supply planning strategies to meet demand forecasts.
- Manage inventory levels to ensure optimal stock without overproduction.
- Coordinate with procurement, production, and logistics teams to ensure efficient material flow.
- Operational Excellence:
- Lead continuous improvement initiatives to enhance manufacturing processes and supply chain efficiency.
- Implement best practices and industry standards in manufacturing and supply planning.
- Utilize data analytics and forecasting tools to support decision-making and drive operational improvements.
- Cost Management
- Monitor and analyze the financial performance of the External manufacturers compared to the industry benchmarks.
- Develop and manage COGS budgets for external manufacturing In collaboration with FP&A, accounting, supply chain, and procurement.
- Develop and implement cost-saving strategies across inventory management and external Manufacturers.
- Quality Assurance
- Establish and enforce quality standards and compliance throughout the external manufacturers.
- Collaborate and lead quality performance between our internal quality team, the external manufacturers' quality team, and leadership to ensure the implementation of corrective actions.
- Service Excellence
- Monitor and manage key performance indicators (KPIs) related to service levels, such as OTIF, inventory turns, and attainment.
- Continuously improve supply chain processes to enhance customer satisfaction and operational efficiency.
- Risk Management:
- Identify and mitigate risks related to supply chain disruptions, quality issues, and supplier performance.
- Develop contingency plans to address potential supply chain challenges.
- Budget and Performance Management:
- Develop and manage budgets for external manufacturing and supply planning functions.
- Track key performance indicators (KPIs) and report on performance against goals.
Supervisory requirements:
- 1 – Contract Manufacturing Manager
- 1 – Supply Planning Manager
- 1 – Supply Planner
Qualifications:
- Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field.
- 10 years of experience in supply chain management, manufacturing, or operations, with at least 5 years in a leadership role.
- Proven experience managing contract manufacturing and supply planning processes.
- Strong negotiation, project management, and analytical skills.
- Excellent communication and interpersonal skills with the ability to build effective relationships with internal and external stakeholders.
- Demonstrated ability to lead and develop high-performing teams.
- Proficiency in supply chain management software and tools.
- Knowledge of industry regulations and standards.
Work Environment:
- Office-based with regular visits to manufacturing sites.
- Travel required to meet with contract manufacturers and suppliers.
Salary : $150,000 - $165,000
