What are the responsibilities and job description for the CSR - Customer Service Representative position at Ignite Promotions, Inc.?
We are seeking a Customer Service Representative to join our team in St. Louis. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.
Duties:
- Answering customer inquiries via phone, email, and chat
- Assisting customers with product information and ordering
- Resolving customer complaints and issues in a timely and professional manner
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other departments to ensure customer satisfaction
Requirements:
- Must be at least 18 years of age
- Must be able to commute to the St. Louis area on a daily basis
- Must be authorized to work in the United States
Experience:
- High school diploma or equivalent required; some college coursework preferred
- 1 years of experience in a customer service role
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to think critically
- Ability to work well in a team environment
If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $18.47 - $23.45 per hour
Benefits:
- 401(k)
- Health insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $18 - $23
