KNOWLEDGE MANAGER

Job Title

KNOWLEDGE MANAGER

Location

White Sands, NM 88002 US (Primary)

Category

Information Technology

Job Type

Full-Time

Career Level

Experienced (Non-Manager)

Education

Bachelor's Degree

Security Clearance Required

TS

Job Description

Ignite, a Service-Disabled Veteran-Owned Small Business (SDVOSB) with ISO 9001:2015 and CMMI Services Level 3 certifications, is headquartered in Huntsville, AL. Specializing in professional services, Ignite serves educational, federal, and commercial industries and aims to be a leading provider in its field.  Ignite is currently recruiting for a Knowledge and Content Manager, to support our efforts at White Sands Missile Range, NM. This position is contingent upon award.

Your main responsibilities will include:
- Provide support to divisions/directorates ensuring their requirements are appropriately implemented as content objects within websites and knowledge databases throughout organization.
- Collaborate with divisions/directorates to ensure content of the knowledge databases are current, relevant, iterative, and non-duplicative.  
- Ensure that content is in compliance with organizational vision, goals and implementation plan, and approved policies and guidelines.
- Develop, configure and maintain document libraries, enterprise lists and site collections. 
- Facilitate the implementation of SharePoint across the entire organization, including providing training to users and documentation associated with the structure and function of associated tools.
- Evaluate customer requirements and translate them into workflows, directory structures and useable templates to organized project pages and standardize procedures. 
- Execute and comply with policy and program guidance governing the implementation and management of Knowledge Management initiatives for the organization. 
- Collaborate with stakeholders to identify, coordinate, and support KM activities of sponsors based on overall goals. 
- Propose improvements in policies and practices regarding the development and management of KM systems and tools to ensure scalability and compatibility of all KM systems as part of organizational enterprise long-range plan.
-Serve as knowledge manager for the agency.

Job Requirements

Required Experience:

⦁    Must have a combination of 8 years of work experience and college/university education that provided comprehensive knowledge of knowledge management, SharePoint and database concepts 
⦁    Knowledge of and skill in utilizing and manipulating HTML, DHTML, SharePoint and SharePoint designer, Java, JavaScript, CSS, .NET, SQL, MS-ACCESS pages and various other Web Form Tools. 
⦁    Skill in utilizing and manipulating databases, portal sites, and SharePoint sufficient to create and execute queries, create and update databases and portal sites. 
⦁    Ability to create and maintain SharePoint sites, customized reusable SharePoint elements, out-of-the-box (OOTB) SharePoint customization, customization of content types, document libraries, lists, assign and maintain permissions. 
⦁    Ability to adapt to specialized software and systems, identify and facilitate the implementation of new technology solutions across the organizational enterprise. 

Education/Certification/Training:
-Attended courses in computer science, information technology, or related knowledge management fields.

Desired Education/Certification/Training:
-Possess a bachelor’s degree in computer science, information technology, Business Management, or related knowledge management fields.

Work Site Requirement:
-Currently have, or ability to obtain, a Secret clearance
-Work on-site at White Sands Missile Range, NM
-Remote work is  NOT an option

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.

Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to IgniteHR@IgniteNow.Net