What are the responsibilities and job description for the Branch Supervisor position at IH Mississippi Valley Credit Union?
IHMVCU is growing! We are looking for a passionate Branch Supervisor. This position will be located at our financial center in DeWitt, Iowa.
A day in the life of a Branch Supervisor may include:
- Successfully handling a variety of member and team member situations with professionalism, integrity and confidentiality.
- Making sure the branch operations are running smoothly such as: vault/cash drawer balancing, coin counter, cash advance machines, check scanner, debit card machine, etc.
- Develop Universal Tellers and work to ensure that they feel informed about the policies, procedures and other relevant topics.
- Consistent one on one and observation coaching, along with motivating and energizing the team to be successful.
- Building professional and personable relationships with your members and team members by being attentive, actively listening and providing educated well thought out recommendations.
- Productively manage multiple tasks/projects at once and being adaptable within a fast paced environment.
The successful candidate will need the following skills/qualifications:
- High School Diploma or equivalent; some college preferred.
- Prior leadership within a financial institution, customer service or retail environment preferred.
- Strong history of proven relationship building performance.
- Exceptional member service, problem solving and decision making skills.
- Professional interpersonal communications and ability to motivate and coach the team.
- Known to be reliable, dependable and responsible in all situations
Volunteering in our communities is very important to us and we even provide paid time to get out there and support our local initiatives! IHMVCU also offers a competitive compensation and benefit package, including 401(k) with company match, holiday pay, vacation benefits, and health insurance including dental and vision. Perks include fitness programs, paid volunteer time and tuition reimbursement!
Move Up your career at IHMVCU with this great opportunity!
Physical Requirements:
- Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
- Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
- Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
- Lifting Demands- Up to 50 lbs.
- Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Salary : $18 - $22
