What are the responsibilities and job description for the IH Mississippi Valley Credit Union is hiring: Video Teller - Bilingual (Spanish) position at IH Mississippi Valley Credit Union?
Join Our Team as a Bilingual Video Teller at IHMVCU! We are member-focused and dedicated to providing exceptional service while fostering financial well-being for our community.
This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility.
SUMMARY OF POSITION :
As a Bilingual Video Teller, you will consistently use exceptional service skills and display willingness to help our member's needs. This role engage's members and seek opportunities to expand member relationships with the Credit Union while providing service and support through video capabilities. This will include performing teller transactions, presenting a service that will meet a financial need or solving a complex problem for a member via video. All experiences should be memorable, professional and accurate.
The successful candidate should have following skills and qualifications :
- Relative experience in customer support, problem solving and providing quality service is preferred.
- High level of integrity and commitment to exceptional member service with genuine desire to help others.
- Ability to build rapport quickly, actively listen and develop strong member relationships.
- Strong attention to detail skills and commitment to accuracy.
- Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment.
- Professional Bi-lingual skills in Spanish and English is required.
Key Responsibilities Include :
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits Final compensation will be determined by various factors such as experience, specific skills and internal pay equity.
Move Up your career at IHMVCU with this great opportunity!
PHYSICAL REQUIREMENTS :
