What are the responsibilities and job description for the Hotel Housekeeper position at Ih Weiss Co Ltd?
Hotel Housekeeper:
Town House Cleaning is looking for a hardworking and energetic Hotel Housekeeper to join our team. You will be reporting directly to the Housekeeping Supervisor. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to handle guest complaints and queries promptly and in a polite manner.
As a Hotel Housekeeper, you should be ready to provide necessary services to guests while adhering to hotel policies and procedures. Your job is to provide excellent room service to the guests and ensure customer satisfaction.
Essential Responsibilities:
- Maintain healthy and safe environment in the guest rooms.
- Change bed linens and towels on daily basis.
- Respond to customer complaints in a positive way and keep the customers satisfied.
- Mop the floor regularly and make sure the bathrooms are clean.
- Follow the health and safety rules.
- Ensure the availability of sanitary items in bathroom.
- Dust the furniture daily.
- Clean the carpets and sofas
- Ensure the room is properly set and clean before the guest arrives.
- Ensure that rooms are regularly cleaned according to the hotel procedures.
Must be able to:
- Learn simple procedures and techniques.
- Be able to work evenings, weekends, and holidays.
- Flexible schedule.
- Understand simple instructions.
- Ability to lift up to 50 pounds of force frequently, and up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Always maintain a warm and friendly demeanor.
- Must effectively communicate verbally and written with all staff members in an attentive, friendly, courteous, and service-oriented manner.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Attend all company required meetings and training.
- Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
Skills and Experience:
- High school diploma preferred
- Detail-oriented
- Ability to work independently.
- Excellent time management skills.
- Prior experience in housekeeping including sanitation, laundry operations and/or guest services
- Excellent customer service and communication skills.
- Physical mobility and stamina required.
- Professional attitude is required.
Benefits:
- Medical
- 401K
- 5 Paid Holidays
Job Type: Full-time
Schedule:
- 8 hour shift
- Ability to commute/relocate:
- New York, NY 10018: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
