What are the responsibilities and job description for the Medical Director, Behavioral Health & Inpatient Mental Health - Canyons & Desert Regions position at IHC Health Services, Inc.?
Scope
The Medical Director of Behavioral Health, Inpatient Mental Health is a region-wide leadership role with primary accountability for five Behavioral Health Units, one Medical Detox Unit, three Access Centers, Electroconvulsive therapy (ECT) service, both in person and Telepsychiatry Consultation-Liaison Services, resources within the Virtual Hospital, After-hours On-Call Services, and Crisis Services at 21 emergency departments across Utah and Idaho. This position reports directly to the Senior Medical Director for Behavioral Health. The position operates in a dyad or triad leadership structure with key organizational relationships across Intermountain Health with a specific focus on leading the performance, continuous improvement, and strategic direction of the clinical program.
Job Essentials
1. Leads Physician collaborations for the various hospital-based services. Defines and establishes care models that best meet patient needs and our system Fundamentals of Care (extraordinary care, safety, quality, experience, equity, access, stewardship, and engaged caregivers).
2. Leads the process, with service line and clinical program directors, to identify where and how care should be provided across the region.
3. Ensures evidence-based clinical care standards are established and effectively implemented across Intermountain for appropriate caregivers.
4. Establishes professional standards for physicians within the clinical program structure in collaboration with the Senior Medical Director and Associate Chief Medical Officers (ACMOs).
5. Ensures physician alignment for the service line and clinical program across the Intermountain system.
6. Participates in the mapping of the patient care journey from community care settings through episodic care settings, collaborating effectively at all vertical intersections.
7. Supports and drives results for key quality, experience, cost, and utilization metrics from Community-based care, Specialty-based care, and Clinical Excellence.
8. Supports and drives results for the Fundamentals of Care for Intermountain with concern for reducing the cost of care / per member per month (pmpm) costs, with focus on improving the affordability of healthcare.
9. Effectively communicates to boards, colleagues, community, and other health systems the work and successes of the service line and clinical program.
10. Provides specialty care with 'One Intermountain' credentialing criteria for specialty providers within the clinical program.
11. Leads the physician recruitment process for the system for specialists within the clinical program, including, leading the development of the annual physician recruitment plan for the clinical program in collaboration with the clinical program and the Medical Group planners, involving all key stakeholders in the process, and ensuring access to information in a timely, efficient way, with appropriate coordination, documentation, and use of digital tools and technology.
12. Effectively addresses performance concerns for providers, including peer review for cases within the clinical program, in collaboration with the system hospital based medical directors and the Senior Medical Director.
13. Supports appropriate research endeavors within the clinical program by working collaboratively with the office of research.
14. Participates in the annual strategic planning process for the clinical program, ensuring that annual goals and key performance metrics are established. Ensures goals are achieved and maintains goals set by the organization.
15. Evaluates annual performance for physician leaders within the service line structure.
16. Develops and implements strategy for education.
17. Assists in upholding the shared commitments throughout the clinical program.
18. This physician is the model clinical leader for the model healthcare system as evidenced by :
- Professional dress and presentations
- Professional proposals and business plans
- Integrity, passion, and energy for the clinical program work and a champion of Intermountain's mission, vision, and values Effective implementation of Intermountain's operating model
Minimum Qualifications
M.D. or D.O. Education must be obtained through an ACGME or AOA accredited institution and will be verified.
ABMS or equivalent AOA Board Certification in psychiatry and neurology.
Active Utah Medical Licensure, or in process of obtaining licensure, is required.
Basic Life Support Certification (BLS) for healthcare providers.
Three years of clinical experience in a behavioral health practice setting.
Three years experience leading successful improvement in clinical settings.
Experience with change management with the ability to provide leadership in the adaptation and implementation of new processes or technology that enhance safety.
Effective verbal, written, and interpersonal communication skills.
Three years of progressive healthcare leadership experience. Preferred Qualifications
Master's degree in Business, Healthcare Administration, Public Health, or other business-related field.
Trained in improvement science (i.e., Six Sigma, Lean, Project management, Advanced Training Program).
Experience working in a complex health system (hospitals, ambulatory clinics, post-acute care, etc.). - and - Demonstrated leadership of clinicians.
Certified in healthcare communication, coaching, or an equivalent experience with external entities that drive and support Experience of Care approaches and standards, including government agencies, academic institutions, universities and related organizations of higher education, and other public institutions.
