Operations Officer

Job Description: This position is accountable for delivering on Intermountain's vision of extraordinary care by directing and achieving the goals and strategic initiatives of the system by assuming direct responsibility for the performance of assigned functions, completing special projects as assigned, and performing various roles on committees of the Board, hospitals, and corporation. Scope This position is accountable for directing and achieving the goals and strategic initiatives of hospital operations. This person reports directly to the Hospital Administrator. Job Essentials Compliance: Supports all activities for compliance with federal, state, and other regulatory bodies including The Joint Commission, OSHA, CMS, DOPL, and other department specific accrediting and certifying bodies. Responsible to ensure contract compliance with applicable policies, procedures, and laws. Ensures compliance with applicable local, state, and federal laws. Strategy Deployment: Informs and is able to execute on strategic plan developed by the Hospital Administrator, senior leadership team (ACOO, ACNO, ACMO), and clinical operational lines as approved by the executive leadership team. Financial Acumen: Achieves capital and operational budget targets and ensures effective management of expenses including FTE resources. Community Stewardship: Responsible for NOI (Net Operating Income), assists in the development/management of operational and capital budget, as well as community public relations. Actively participates in community service in a capacity that reflects the mission of Intermountain Healthcare. Resource Allocation: Ensures proper allocation of human resources to ensure quality care is provided in a cost-effective way. Responsible to work with HR leadership and other leaders to create and maintain a positive work environment that fosters a highly engaged workforce. Accountable for motivating, recognizing, and rewarding the management team. Clinical Excellence: Responsible for clinical programs, value-based purchases, patient safety (handwashing, falls, etc.), JCAHO, accreditations/awards, as well as quality improvement. When assigned, responsible to support clinical program and system wide initiatives. Physician Engagement: Lends support in physician recruitment and creates an environment of high engagement. Works locally with physicians to strategically and operationally move the organization forward. Operational Efficiency: Partners with other leaders for emergency preparedness, facility oversight, strategic planning, best practice initiatives and benchmarking, as well as an integrated delivery system. Achieves improvement in identified areas of opportunity using benchmarking data through continuous improvement efforts utilizing the One Intermountain Operating Model (IOM). Caregiver Talent Management: Oversees recruitment and retention, manager development, as well as succession planning. Patient Engagement: Ensures that patient satisfaction is high and patient care is extraordinary. Other duties: Accepts and performs additional duties to achieve Intermountain goals and performance standards. Minimum Qualifications Master's Degree. Degree must be obtained through an accredited institution. Education is verified. Seven years of experience in a progressively responsible leadership position within the healthcare industry. - and - Excellent leadership skills - and - Excellent communication skills - and - Excellent interpersonal skills - and - Willingness and ability to travel Preferred Qualifications MBA - and - MHA Five years of experience as an Operations Officer within the healthcare industry. Physical Requirements: Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. - and - Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. - and - See and read computer monitors and documents. - and - Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. #LI-EXECRC Anticipated job posting close date: 11/01/2023 Location: Utah Valley Hospital Work City: Provo Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $57.18 - $154.38 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery. Learn more about diversity at Intermountain, here. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100 learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!

Salary : $57 - $154