What are the responsibilities and job description for the Production and Maintenance Technician NE position at iHeartMedia, Inc?
Job Title: Quality Control Specialist
iHeartMedia is committed to building a diverse, inclusive, and authentic workplace.
We are looking for a detail-oriented individual responsible for Quality Control of computer systems shipping from our Ogallala, NE office.
Key Responsibilities:
- Test hardware for failures and ensure accuracy of configuration of systems prior to shipment to customers.
- Testing of potential new hardware for use within our environments and for conflicts with other sold products. Document test results of such testing.
- Ensure data entry of orders following shipment of systems.
- Ensure that orders in the system that are approved for processing are printed and passed along to the team responsible for building said systems.
- Responsible for shipping needs which does includes international shipments and creation of required documents.
- Track marketing promotional materials and perform shipments.
- Complete and maintain quality control documentation.
- Database and audio conversions for use during installations of radio sites.
- Remote build of workstations and systems to prepare locations for the FTS team.
- Setting up and duplicating/testing of experienced field issues experienced by FTS.
- Occasional travel required for installs of Media Monitors equipment.
Requirements:
- High school diploma and related work experience.
- Understanding of Windows server and workstation operating systems to troubleshoot software issues and to properly install and configure internal software programs.
- Technical knowledge of computer hardware to be able to troubleshoot hardware issues and to replace components within.
- Working knowledge of Microsoft computer programs (i.e. Excel, Word, etc.).
- IT, SQL, and Networking knowledge is a plus.
- Operate a forklift for loading and unloading of palletized hardware and crates on trucks.
Benefits:
- Employer-sponsored medical, dental, and vision insurance with various coverage options.
- Paid company holidays, including a floating holiday to celebrate personal choices.
- A Spirit day to encourage volunteering in the community.
- Employee Assistance Program (EAP) at no cost, including telephonic counseling sessions and consultation on legal and financial matters.
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance, and more.
About Us:
iHeartMedia is an equal opportunity employer and will not tolerate discrimination in employment based on protected classifications or status.
