Production and Maintenance Technician

iHeartMedia

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The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:

• More #1 rated markets than the next two largest radio companies combined;
• We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
• iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
• iHeartRadio is the #1 streaming radio digital service in America;
• Our social media footprint is 7 times larger than the next largest audio service; and
• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
  
  
  

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

RCS is looking for a detail-oriented individual responsible for Quality Control of computer systems shipping from our Ogallala, NE office. The individual will also work as part of a team taking orders all the way from initial printing through build and shipping as well as assisting Field Technical Services with aspects of field installs that can be done from the Ogallala office. Individual will also occasionally be tasked with travel to install Media Monitors installations.

What You'll Do:

• Tests hardware for failures and ensures accuracy of configuration of systems prior to shipment to customers.
• Testing of potential new hardware for use within our environments and for conflicts with other sold products. Document test results of such testing.
• Ensuring data entry of orders following shipment of systems.
• Ensuring that orders in the system that are approved for processing are printed and passed along to the team responsible for building said systems.
• Performing the build process for all systems, both to understand config control better but to also build systems.
• Responsible for shipping needs which does includes international shipments and creation of required documents.
• Track marketing promotional materials and perform shipments.
• Tracking of trade show booths including both shipment and returns.
• Review and tracking of expiring licenses to eliminate customer hardship.
• Completes and maintains quality control documentation.
• Database and audio conversions for use during installations of radio sites
• Remote build of workstations and systems to prepare locations for the FTS team.
• Setting up and duplicating/testing of experienced field issues experienced by FTS.
• Occasional travel required for installs of Media Monitors equipment.
• Other duties as assigned.
• Responsible for assisting with building maintenance including but not limited to:
• Snow removal – (outside normal working hours required when necessary)
• Changing filters and maintaining furnace and A/C units.
  
  
  

What You'll Need:

• High school diploma and related work experience.
• Needs an understanding of Windows server and workstation operating systems to troubleshoot software issues and to properly install and configure internal software programs.
• Technical knowledge of computer hardware to be able to troubleshoot hardware issues and to replace components within.
• Needs a working knowledge of Microsoft computer programs (i.e. Excel, Word, etc.).
• IT, SQL, and Networking knowledge is a plus.
• Operate a forklift for loading and unloading of palletized hardware and crates on trucks.
• Must have a valid driver’s license.
• Able to lift 50 pounds comfortably and able to lift upwards of 100 pounds in a team lift.
• Ability to communicate effectively with other departments within the company as well as with companies outside RCS.
• Needs to be detail oriented and able to multi-task, as well as adjust to changing priorities as situations arise.
• Qualified candidate must possess problem solving, communication and organizational skills.
  
  
  

What You'll Bring:

Tests hardware for failures and ensures accuracy of configuration of systems prior to shipment to customers.

Testing of potential new hardware for use within our environments and for conflicts with other sold products. Document test results of such testing.

Responsible for ensuring data entry of orders following shipment of systems.

Responsible for ensuring that orders in the system that are approved for processing are printed and passed along to the team responsible for building said systems.

Responsible for being able to perform the build process for all systems, both to understand config control better but to also build systems.

Responsible for shipping needs which does includes international shipments and creation of required documents.

Track marketing promotional materials and perform shipments.

Tracking of trade show booths including both shipment and returns.

Review and tracking of expiring licenses to eliminate customer hardship.

Completes and maintains quality control documentation.

Database and audio conversions for use during installations of radio sites

Remote build of workstations and systems to prepare locations for the FTS team.

Setting up and duplicating/testing of experienced field issues experienced by FTS.

Occasional travel required for installs of Media Monitors equipment.

Other duties as assigned.

Responsible for assisting with building maintenance including but not limited to:

• Snow removal – (outside normal working hours required when necessary)
• Changing filters and maintaining furnace and A/C units.
• Respect for others and a strong belief that others should do this in return
• Ability to work within prescribed guidelines without needing close supervision
• Problem solving skills within established procedures
• Understanding of when to seek guidance for unforeseen problems
• Close attention to detail
• Strong written and verbal communication skills
• Ability to act in a professional manner and collaborate with colleagues of different levels
  
  
  

Location:

Ogallala, NE: 214 N. Spruce Street, 69153

Position Type:

Regular

Time Type:

Full time

Pay Type:

Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
  
  
  

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

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