Houseperson

Key job duties and responsibilities for the Houseperson include:

• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Receive soiled lines by bag, cart or chute from the floors. Sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records all damaged or stained items.
• Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines. Ensure necessary chemicals are added in the correct quantities prior to wash cycles.
• Fold clean linens and store as appropriate.
• Report to supervisor needed repairs or unsafe conditions.
• Monitor and control supplies, and minimize waste within laundry facility.
• Sort and record discarded linen into categories. Report damages or loss of linen to supervisor.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• Cleaning of pet rooms where dogs and/or cats have been/are present
• May assist with other duties as assigned.

What we need from you

Requirements include basic reading, writing and math skills. Some housekeeping experience is preferred. You will be required to work nights, weekends, and/or holidays.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling approximately 400 pounds
• Frequently standing up and moving about the work area
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling
• Frequently working in areas of high temperatures around heavy equipment

Other:

• Communication skills are utilized a when interacting other employees and supervisor.
• Reading and writing abilities and basic math skills are utilized when determining amounts of chemicals to treat laundry and stains and logging appropriate poundage.
• May be required to work nights, weekends, and/or holidays.
• Interactions with pets such as dogs and cats, or working in rooms where pets have been present.
• Due to the building being an exterior property, this position will spend a large portion of the day outside, in varying degrees of weather.

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.