Hotel General Manager

Job Summary:

We are seeking a highly skilled and experienced IHG Extended Stay Hotel Manager to join our team. We are conversing a hotel to an extended stay hotel. We will only interview candidates that have IHG experience. As an IHG Extended Stay Hotel Manager, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring an exceptional guest experience, and fostering a positive and productive work environment. The ideal candidate will possess excellent hospitality management skills, a strong focus on customer service, and the ability to multitask in a fast-paced environment.

Duties:

• Manage all aspects of hotel operations, including front desk, housekeeping, and food and beverage services.
• Supervise and train hotel staff to ensure high-quality service and to meet the needs of guests.
• Develop and implement effective strategies to increase guest satisfaction and loyalty.
• Oversee and manage all aspects of hotel marketing, including advertising, public relations, and social media.
• Coordinate and conduct night audits to ensure all hotel operations are running smoothly and efficiently.
• Monitor and manage the hotel's budget to ensure financial goals are met.
• Provide exceptional customer service to ensure a positive and memorable guest experience.
• Develop and maintain strong relationships with hotel staff, guests, and vendors.
• Ensure compliance with all hotel policies, procedures, and safety regulations.
• Demonstrate a strong understanding of hotel operations and hospitality management principles.

Qualifications:

• Bachelor's degree in Hospitality Management or a related field.
• Proven experience in hotel management, preferably in a leadership role.
• Strong customer service skills and a focus on guest satisfaction.
• Excellent phone etiquette and the ability to handle high-pressure situations.
• Proficiency in hospitality management software and phone systems.
• Bilingual or multilingual skills are a plus.
• Ability to work a varied schedule, including nights and weekends.
• Strong problem-solving skills and the ability to multitask.
• A passion for hospitality and a commitment to providing exceptional guest experiences.

Job Type: Full-time

Pay: $65,000.00 - $67,000.00 per year

Experience:

• Hospitality: 10 years (Required)
• Hotel management: 5 years (Required)

Ability to Relocate:

• Canton, GA 30114: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000 - $67,000