Specialist, Absence Program Management

The Specialist, Absence Management at IHG plays a critical role in ensuring the efficient management of absence processes, guaranteeing that all colleagues receive their entitled time-off benefits. This position serves as the key liaison between first-level support, hotel and corporate HR, payroll operations, and technical support teams. The specialist will leverage their expertise to enhance the absence management process, ensuring compliance with policies and regulations while providing exceptional support to colleagues and stakeholders.

Your day to day

• Policy Knowledge and Documentation: Maintain up-to-date documentation and in-depth knowledge of all time-off plans at IHG, including eligibility and special processing requirements.
• Collaboration and Communication: Work with HR, Labor Relations, and Total Rewards teams to clarify absence policies and serve as a primary contact for inquiries from colleagues and stakeholders.
• Audit and Compliance: Conduct regular audits to ensure colleagues receive entitled time-off benefits, identify discrepancies, and ensure compliance with company policies and statutory requirements.
• Testing and Implementation: Support testing and implementation of updates to absence plans, collaborating with technical teams to ensure accurate system changes.
• Inquiry Management: Resolve complex inquiries related to absence management, ensuring accurate transactions and providing guidance on time-off benefits.
• Training and Support: Develop training materials and sessions for HR teams and colleagues on absence management policies, promoting effective handling of inquiries and process improvements.
  
  

What We Need From You

• Experience managing absences and leaves in multi-jurisdictional and union environments, with a solid grasp of statutory requirements and compliance.
• Proficient in absence and leave management software, particularly Oracle and UKG.
• Excellent communication and interpersonal skills, fostering collaboration and a solutions-oriented approach.
• Strong analytical and problem-solving abilities, capable of interpreting complex data for informed decision-making.
• Proven track record of managing multiple priorities and meeting deadlines in fast-paced settings.
• Attention to detail and commitment to compliance, with experience in conducting audits and ensuring adherence to policies and regulations.
  
  

Travel - none

Location - this role can be based in any major US city and if ideal candidate is based in Atlanta our expectation is three (3) business days in the Atlanta office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $46,226 to $85,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.