Payment Operations Specialist

Join our team as a detail-oriented and service-minded Payment Operations Specialist at IHMVCU! We are committed to providing exceptional financial services to our members and community. We believe in fostering a collaborative and supportive work environment where every team member can thrive.

This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility.

Summary Of Position

The Payment Operations Specialist will be responsible for supporting ACH and Credit/Debit card operations while ensuring compliance with regulatory requirements. This role requires strong analytical skills, excellent communication abilities and a passion for delivering top-notch member service.

The Successful Candidate Should Have Following Skills/qualifications

• High school diploma or equivalent required; 1 year of financial institution experience
• Minimum of 2 Years experience with Credit/Debit Cards operations and/or ACH preferred.
• Excellent analytical and problem-solving skills
• Effective communication and interpersonal abilities
• High level of integrity and attention to detail
• Service oriented with mindfulness of response times
  
  

Key Responsibilities

• Process all outgoing and incoming ACH files on behalf of the Credit Union, along with ACH exception items, ACH disputes and ACH Stop Payments.
• Complete all Visa loan moves, closing of Visa cards, and processing of all deceased card limit request. Process card limit increases requests as well as all card maintenance activities.
• Process Remote Deposit Capture check items including proper review and further inquiring potential fraudulent deposits. Complete increase and decrease limit requests.
• Completes daily balancing of General Ledger's for card transactions, mail payments, and ACH items.
• Treasury Management/Business Online Banking tasks include, opening new Online Banking profiles, assisting with reset passwords, responding to members' questions and requests.
  
  

Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits www.ihmvcu.org/careers. Final compensation will be determined by various factors such as experience, specific skills and internal pay equity.

Move Up your career at IHMVCU with this great opportunity!

Physical Requirements

• Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
• Lifting Demands: Up to 10 lbs.
• Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.