What are the responsibilities and job description for the Assistant Manager position at IHOP?
Job Summary
The Assistant Manager plays a vital role in supporting the store's operations and ensuring a high level of customer satisfaction. This position requires strong leadership skills, effective communication, and the ability to manage daily store activities. The Assistant Manager will assist in overseeing staff, maintaining inventory, and implementing company policies to enhance store performance.
Duties
- Assist the Store Manager in daily operations and ensure that all tasks are completed efficiently.
- Supervise and train staff, providing guidance on customer service and sales techniques.
- Manage employee schedules, ensuring adequate coverage during peak hours.
- Handle cash register operations, including processing transactions accurately and efficiently.
- Oversee inventory management, including stock replenishment and organization.
- Implement promotional strategies to drive sales and improve customer engagement.
- Maintain a clean and organized store environment that aligns with company standards.
- Address customer inquiries and resolve issues promptly to ensure satisfaction.
- Collaborate with the management team to achieve store goals and objectives.
Skills
- Strong recruiting skills to identify and attract top talent for the team.
- Bilingual abilities are a plus for enhancing communication with diverse customers.
- Excellent time management skills to prioritize tasks effectively in a fast-paced environment.
- Proficient in managing staff schedules and shift assignments for optimal coverage.
- Experience with cash register operations and handling POS systems accurately.
- Knowledge of retail math for effective inventory management and sales analysis.
- Strong leadership capabilities to motivate team members and foster a positive work environment.
- Ability to adapt to changing situations while maintaining focus on store goals.
This position is ideal for individuals looking to grow their career in retail management while contributing to a dynamic team environment.
Job Type: Full-time
Pay: From $800.00 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Customer service: 3 years (Preferred)
License/Certification:
- Servsafe Certification (Required)
Ability to Commute:
- Macedonia, OH 44056 (Required)
Ability to Relocate:
- Macedonia, OH 44056: Relocate before starting work (Required)
Work Location: In person
Salary : $800
