What are the responsibilities and job description for the Host position at IHOP?
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
Company Overview
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.
Job Summary
Responsibilities
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.
Job Summary
Responsibilities
- Develop and maintain professional functional working relationships with IHOP Team Members and guests.
- Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.
- Rotate station seating to ensure the quality of guest service.
- May handle guest complaints, inquire about the quality of the dining experience, thank guests, and invite them to return.
- Answer the telephone, take messages, and take and complete all To Go orders.
- Handle cash in an accurate and responsible manner.
- Take register readings, make interim cash reports, count cash register receipts, and make frequent cash drops according to Company cash‐control policies.
- Maintain a waiting list as necessary.
- Check restrooms every 30 minutes to ensure proper stock levels and cleanliness.
- Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave as following IHOP SOP.
- Perform cleaning duties according to posted cleaning charts.
- Comply with IHOP uniform and appearance standards per IHOP SOP guidelines.
- Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.
Qualifications
- Must showcase teamwork and communication skills.
- Must be able to handle money transactions responsibly.
- Must be able to multitask and act quickly.
- Must be flexible and ready to work in shifts.
- Must maintain an active WA food handler permit
- Must be a team player.
- Must be available to work weekends and holidays
Benefits/Perks
- Paid time off
- Flexible Hours
- Extensive Training
- Real Advancement Opportunities
*** Hourly pay is $16.66 plus tips.
Salary : $17 - $18
