Principal Program Manager

With a focus on customer satisfaction, the Principal Program Manager manages multiple new or ongoing key customer contracts which represent a higher level of complexity, technical requirements, and / or represent substantial current / future revenue. Leads cross functional teams to complete projects and provide deliverables within contractual requirements, while maintaining or exceeding budgeted financial performance. Identifies necessary materials and resources, develops, and drives project schedules, and actively works to resolve internal and external risks. May also be responsible for other, less complex programs or new product introductions which have the potential for expanding Coherent Aerospace & Defense business. Acts as the primary customer interface for all assigned programs. Leads the development and booking activities for potential follow-on or new contracts with assigned customers. May also be responsible for identifying, developing contacts, and booking new business within current markets.

Primary Duties & Responsibilities

• In partnership with Engineering and Operations, determines necessary resources, materials and capacity for assigned programs. Develops outcome-driven Statements of Work, budgets and program schedules to meet contractual objectives, necessary milestones and desired financial performance.
• Proactively identifies areas of risk and takes appropriate action to mitigate these risks using risk management processes.
• Drives program schedules to ensure on time delivery. Works with Engineering and Operations to develop schedule recovery plans when necessary.
• Tracks program budgets on a regular basis. Actual costs incurred, cost commitments and estimated cost at completion are reviewed and updated timely and accurately. Works with Finance partner to develop monthly EAC’s on each program.
• Provides monthly reports on program performance, including schedule, quality, and profitability, in sufficient detail to support discussions with multiple levels of management.
• Maintains regular and professional contact with the customer throughout the life of the program. Ensures the customer is promptly informed of issues which may affect quality or delivery, as well as concerns related to increased scope and additional funding requirements.
• Customer requests and concerns are explored, weighed, and presented appropriately to management / departments to be addressed.
• When necessary, facilitates the partnering of Engineering and / or Operations with the customer to improve upon the design and manufacturability of the product.
• Capable of leading all aspects of customer interchange meetings.
• Leads and mentors the Integrated Product Team and works collaboratively with Technical Managers to ensure program cost, schedule and technical performance objectives are satisfied.
• Effectively documents and maintains contract files with all communications that clearly describe the history, progress and key decisions related to a program.
• Monitors customer report cards for accuracy and addresses discrepancies for customer correction in a timely manner.
• Mentors and guides other Program Managers. May act in a team lead role at the discretion of the manager.
• May act as an assigned Product Manager to formulate business plans to develop and expand product lines with full P&L responsibilities.
• Partners with Sales and Engineering on RFQs for large programs; is involved with all costing, quoting and customer discussions from the initiation of the RFQ through final contract definitization.
• Assists in developing strategies for pricing and negotiations on key contracts. May also make suggestions as to the allocation of costs within approved processes. Submits / presents recommendations to management and corporate with necessary analysis and justifications.
• May lead proposal and negotiation efforts with key customers for new, add-on and multi-year contracts. Has the authority to negotiate down to pre-authorized limits.
• Leverages customer relationships to obtain follow-on and new business which supports the critical financial goals of the organization.
• Utilizes knowledge of assigned customers’ business and the marketplace, researches and suggests “white space” areas for exploration or expansion of sales opportunities in support of the sales organization.
• Conducts customer follow-up and relationship development of “best fit” partners for Coherent Aerospace & Defense capabilities to support ongoing and future business opportunities.

Education & Experience

Skills

Working Conditions

Physical Requirements

N / A

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.

Quality and Environmental Responsibilities

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and / or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp. :

I ntegrity – Create an Environment of Trust

C ollaboration – Innovate Through the Sharing of Ideas

A ccountability – Own the Process and the Outcome

R espect – Recognize the Value in Everyone

E nthusiasm – Find a Sense of Purpose in Work

Coherent Corp. is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

To conform to . Government export regulations (ITAR), applicant must be a . person, lawful permanent resident of the ., protected individual as defined by 8. . 1324b(a)(3), or eligible to obtain the required authorizations from the . Department of State."

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