What are the responsibilities and job description for the Front Office Assistant position at IICA Speech?
We are seeking a responsible, personable, organized individual with excellent attention to detail who works well on assignments with multiple team members and has experience in a medical office setting.
Responsibilities Include But Are Not Limited To
IICA Speech was formed in 2004 by founder, Amy Haught. We provide speech therapy, occupational therapy, and feeding therapy. We began in the south bay and currently have clinics in San Jose CA, Roseville CA, and Kalispell/Whitefish MT. We currently have a clinical staff of 17 with lots of support from our admin team of 10.
Responsibilities Include But Are Not Limited To
- Greeting people entering the building, answering any questions, providing directions, and alerting staff when someone is there to meet or visit them.
- Manage client sign-in sheets.
- Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone.
- Maintain the reception area, keeping it clean and free of clutter.
- Handle filing and data entry as requested.
- Scheduling patients as needed or requested.
- Assist clinical staff with admin duties.
- Supply management and correspondence.
- Ensures the effectiveness of the clinic operations and maintains a professional appearance and environment.
- Assist with new patient referrals.
- Part-time to start, Monday-Thursday from 2-7 p.m. in-person position.
- Ability to provide a high level of customer service to patients, visitors, staff, and external customers.
- Ability to maintain a high level of professionalism and strict confidentiality.
- Bilingual in Spanish, required.
- Medical terminology including HIPAA, preferred but not required.
- Attention to detail and accuracy.
- Knowledge of basic computer skills: MS Office. (Word, Excel, PowerPoint, and Outlook).
- Team collaboration.
- Levels of mentorship.
- Onsite supervision.
- Opportunity for career advancement.
- Annual review of professional goals and salary.
- Opportunities for advancement.
- Flexible schedule.
- No weekends.
- Paid holidays.
- Paid sick days.
- 401K Retirement plan with 4% match.
- CPI (Crisis Prevention Intervention) certification annually.
- Therapy services for immediate family members at no cost.
IICA Speech was formed in 2004 by founder, Amy Haught. We provide speech therapy, occupational therapy, and feeding therapy. We began in the south bay and currently have clinics in San Jose CA, Roseville CA, and Kalispell/Whitefish MT. We currently have a clinical staff of 17 with lots of support from our admin team of 10.
Salary : $21 - $23
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