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Warehouse Operations Manager

iJility, LLC
Baltimore, MD Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 5/8/2025
Job Description

Job Summary:

The Warehouse Operations Manager will provide strategic leadership and oversee all operations at our client's site. This role will be responsible for driving operational excellence, ensuring quality standards, optimizing production efficiency, and fostering a culture of continuous improvement. Responsibilities may evolve and change over time.

Key Responsibilities:

Operations Management

  • Develop and execute strategies to optimize plant operations and achieve production targets.
  • Oversee all aspects of the assembly process, including production scheduling, efficiency tracking, and quality control.
  • Ensure compliance with safety regulations, quality standards, and environmental guidelines.
  • Implement best practices to enhance efficiency, reduce waste, and minimize downtime.
  • Lead and motivate a diverse team of production staff, supervisors, and support personnel.
  • Foster a culture of continuous improvement and employee engagement.

Quality Assurance:

  • Establish and maintain rigorous quality control processes to ensure that we meet or exceed customer expectations.
  • Implement quality assurance measures at each stage of the assembly process, from raw materials inspection to proper assembly of finished goods.
  • Investigate and address any quality issues or customer complaints in a timely manner.
  • Collaborate with customer to improve the quality of incoming materials and components.

Financial Management:

  • Develop and manage the assembly budget, including forecasting, cost control, and financial reporting.
  • Identify opportunities for cost savings and efficiency improvements without compromising product quality or customer satisfaction.
  • Monitor key performance indicators (KPIs) related to production output, labor productivity, and operating expenses.
  • Drive initiatives to improve profitability and achieve financial targets.

Customer Focus:

  • Collaborate with sales and marketing teams to understand customer requirements and market trends in the industry.
  • Ensure timely delivery of high-quality products to customers, meeting or exceeding service level agreements.
  • Build and maintain strong relationships with both internal and external customers and stakeholders.
  • Respond promptly to customer inquiries, concerns, and feedback.

Regulatory Compliance:

  • Stay informed about relevant regulations, standards, and industry best practices related to manufacturing and assembly.
  • Ensure that the plant operates in compliance with all applicable laws, regulations, and corporate policies.
  • Coordinate with regulatory agencies and auditors as needed.

Team Development:

  • Oversee Training, and development to build a skilled workforce capable of meeting the plant's operational needs.
  • Provide regular feedback, coaching, and performance evaluations to employees.
  • Promote a culture of safety, professionalism, and continuous learning.
  • Identify and nurture future leaders within the organization through succession planning and talent development programs.

Must Haves:

  • Experience in managing unloading, picking, packing, manufacturing, gift wrapping and kitting.
  • The ability to work with client and fulfill a demanding role while maintaining a meaningful customer relationship.
  • PnL experience required.
  • Navigate working on site with multiple agencies in various agencies.
  • Proficient in MS Office - Excel and PPT.

Qualifications:

  • Bachelor's degree in Engineering, Business Administration, Operations Management, or related field.
  • 5 years of experience in logistics management
  • Proven track record of successfully leading production teams and driving operational excellence.
  • Strong understanding of lean manufacturing principles, Six Sigma methodologies, and continuous improvement techniques.
  • Excellent communication, leadership, and interpersonal skills.
  • Proficiency in budgeting, financial analysis, and performance metrics tracking.
  • Knowledge of relevant regulatory requirements and quality standards.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Commitment to delivering superior customer value.
  • Bi-lingual a plus (English/Spanish)

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Warehouse Operations Manager: 7 years (Required)

Work Location: In person

Company Description

iJility is a strategic workforce provider that has an operations and engineering backbone. We recruit, screen, and place employees in Full-time positions within our client sites, while managing their daily activities. We are focused on quality, increased productivity and cost savings for our clients. iJility's programs offer our employees greater earning potential, healthy & safe work environments and training for unlimited growth potential.

  • iJility Is An Equal Opportunity Employer

iJility is a strategic workforce provider that has an operations and engineering backbone. We recruit, screen, and place employees in Full-time positions within our client sites, while managing their daily activities. We are focused on quality, increased productivity and cost savings for our clients. iJility's programs offer our employees greater earning potential, healthy & safe work environments and training for unlimited growth potential. *iJility Is An Equal Opportunity Employer

Salary : $80,000 - $90,000

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