What are the responsibilities and job description for the Warehouse General Manager position at iJility?
Job Summary: The Warehouse General Manager at the distribution warehouse will oversee the day-to-day operations, ensuring the efficient receipt, storage, and dispatch of a wide range of products. This role is pivotal in maintaining a high level of productivity, accuracy, and safety within the warehouse. The General Manager will lead and develop a team, implement operational policies, and work closely with other departments to ensure seamless operations.
Key Responsibilities:
- Manage daily warehouse operations including receiving, storage, inventory management, order picking, and shipping.
- Ensure efficient utilization of warehouse space and optimize the layout for maximum productivity.
- Monitor and manage key performance indicators (KPIs) such as order accuracy, inventory levels, and on-time shipping.
Team Leadership:
- Lead, motivate, and develop a team of warehouse staff, including supervisors, clerks, and associates.
- Conduct regular performance reviews, provide feedback, and implement training programs to enhance team skills and efficiency.
- Foster a positive and collaborative working environment.
Inventory Management:
- Oversee inventory control processes to ensure accurate stock levels and reduce discrepancies.
- Implement and maintain effective inventory tracking systems.
- Conduct regular inventory audits and cycle counts.
Safety and Compliance:
- Ensure compliance with health and safety regulations and maintain a safe working environment.
- Develop and enforce safety policies and procedures.
- Conduct regular safety audits and training sessions.
Process Improvement:
- Identify areas for process improvement and implement best practices to enhance efficiency and reduce costs.
- Use data analysis to drive continuous improvement initiatives.
- Collaborate with cross-functional teams to streamline operations.
Vendor and Customer Relations:
- Maintain strong relationships with suppliers, vendors, and customers.
- Resolve operational issues promptly and effectively.
- Ensure high levels of customer satisfaction through efficient and accurate order fulfillment.
Technology and Systems Management:
- Oversee the implementation and maintenance of warehouse management systems (WMS) and other relevant technologies.
- Ensure staff are adequately trained in all systems and technologies used in the warehouse.
Qualifications:
- Bachelor's degree in logistics, supply chain management, business administration, or a related field (preferred).
- High volume returns, multi-facility oversite, and Customer facing.
- Proven experience as an Operations Manager or similar role in a distribution warehouse setting.
- Strong understanding of warehouse operations, inventory management, and logistics.
- Excellent leadership, communication, and organizational skills.
- Proficiency in warehouse management systems (WMS) and other relevant technologies.
- Ability to analyze data and make informed decisions.
- Strong problem-solving skills and attention to detail.
- Knowledge of safety regulations and best practices in a warehouse environment.
- Bilingual (Spanish/English is a plus)
Physical Requirements:
- Ability to lift and move heavy objects.
- Prolonged periods of standing and walking.
- Comfortable working in varying temperatures and conditions within the warehouse.
Job Type: Full-time
Pay: $100,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- General Manager: 7 years (Required)
Work Location: In person
Salary : $100,000 - $120,000