What are the responsibilities and job description for the Traveling Installation Service Technician position at IK Hofmann?
Join the Global Leader in Machinery and Process Technology: Traveling Field Service Technician
American Starlinger-Sahm, Inc. (ASSI), part of the Starlinger Group, is a global market leader in machinery and process technology for woven plastic bags. We offer the world’s broadest range of machines and lines in this field, alongside cutting-edge recycling technology and food-grade PET sheet production.
We are seeking a Field Service Technician who is ready to embrace a dynamic, traveling role with opportunities for growth and skill development.
Why Join Us?
- Global Impact: Starlinger leads the way in advanced machinery solutions for plastic recycling and refining. By joining our team, you’ll be part of a company that’s shaping the future of sustainability and innovation in the plastics industry.
- Extensive Travel: Love to travel? This role involves approximately 75% domestic travel to customer sites across the U.S. and Canada, giving you the opportunity to explore new places while performing critical service work.
- Career Growth & Development: You will receive hands-on training at our Technology Center in Fountain Inn, SC, where you’ll be mentored by experienced technicians. As you learn, you’ll have the chance to grow in the after-sales and service market across North America.
- Full Support: You’ll have the constant support of a knowledgeable and dedicated Starlinger team, ensuring you always have the resources you need to succeed.
Key Responsibilities:
- Installation & Setup: Lead the installation of Starlinger machines at customer locations, ensuring everything runs smoothly from day one.
- Customer Training: Train customer personnel on machine operation, service, and preventative maintenance, empowering them to maximize machine performance.
- Technical Service & Recommendations: Perform technical checks on machinery and provide actionable recommendations to improve operations.
- Travel & Flexibility: Travel extensively across North America (about 75% of the time) to service customer sites, helping build strong relationships and providing exceptional service.
- What You Bring:
- Experience: While experience in polymer and plastics processing is preferred, it’s not required. What matters most is your passion for technology and problem-solving.
- Technical Skills: Knowledge of HMI, drives, and microprocessor programmable controllers is a plus.
- Engineering Background: Experience in electrical, electronics, or mechanical engineering is highly preferred, but we’re also open to candidates with diverse technical backgrounds.
What We Offer:
- Competitive Salary & Benefits: Enjoy a competitive salary, full medical benefits (at no cost to you!), and generous travel bonuses.
- Work-Life Balance: We understand the demands of travel, so we prioritize your well-being and offer comprehensive support to balance work and downtime.
- Long-Term Career: This is not just a job – it’s an exciting opportunity to grow within a global leader in the industry.
This role is ideal for someone who thrives in dynamic environments, enjoys problem-solving, and is looking for a challenging and rewarding career. If you're ready to embark on a journey with Starlinger, we want to hear from you!
Requirements:
OSHA certification
Forklift certification
Essential Job Functions:
Frequently positioning oneself to perform work tasks
This position operates tools, objects, and controls as necessary
Must be able to move up to 50lbs
ABOUT US I.K. Hofmann, USA provides staffing and human resource services, Vendor Management and MSP Services to both domestic and international companies. Our services include temporary staffing, temporary to permanent placement, permanent placement, on-site administration, human resource management and workforce management. We specialize in staffing in manufacturing, engineering, production, warehouse, aviation, automotive, supply chain, logistics, and HR. As a ISO 9001 certified organization, I.K. Hofmann has built a reputation for delivering the highest levels of service and quality while staying true to the founder’s vision of being a staffing firm that cares about their people. Our parent company, I.K. Hofmann GmbH, is a privately held woman owned business founded in Germany in 1985 and today has more than 110 branch offices in Austria, the Czech Republic, Germany, UK, Italy, Slovakia, and the United States. We are proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Our differences make us thrive! Must be eligible to work in the United States for any company without sponsorship.
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