What are the responsibilities and job description for the Carts Attendant position at IKEA?
As a Carts Attendant ensuring an enjoyable shopping experience for our customers, you will:
- Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
- Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
- Ensure physical shopping tool are filled at closing.
- Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
- Address customer needs, resolve issues independently, escalate matters to a manager when needed.
- Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
- When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
- When supporting in Returns, ensure products and equipment are properly staged.
- When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
- Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Physical Requirements:
- Able to push/pull/lift shopping carts up to 50-75lbs or more and walking frequently.
- Working Conditions: Outdoors 50-75% of the time during hot summer days or cold winter days.
JOB TYPE – Permanent, Part-time
BENEFITS ELIGIBLE? Yes
HOURS – 12-20 hours per week. Must have working availability on some days/nights from Mondays through Fridays, and have complete open working availability on Saturdays and Sundays.
The hourly pay rate for this role is $19.15
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (Must work minimum of 20 hours per week)
- A fun and inclusive work environment!
Job Type: Part-time
Pay: $19.15 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Stoughton, MA 02072 (Required)
Ability to Relocate:
- Stoughton, MA 02072: Relocate before starting work (Required)
Work Location: In person
Salary : $19
