What are the responsibilities and job description for the Convention Services Attendant position at ilani?
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Primary Duties and Responsibilities:
- Provides superior guest service.
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Correctly and efficiently sets up and breaks down all functions related to events in Meeting and Entertainment Center and off-site events according to the banquet event order.
- Keeps meeting space and BOH storage areas clean and organized.
- Maintains familiarity with the various types of workable setups for each function room.
- Has working knowledge of A/V equipment and assists A/V person/guest as needed.
- Transports and stores tables, chairs, and other equipment.
- Maintains security of equipment, keys, and supplies issues each day.
- Corrects and/or reports unsafe conditions or equipment immediately to a supervisor.
- Maintains constant awareness of safety and accident prevention and ensures that all team members are properly trained in safety policies and procedures.
- Assists guests whenever possible, referring all requests which are beyond scope of responsibility immediately to supervisor; responds to requests from guests, supervisors, or management in a timely, friendly, and efficient manner.
- Maintains confidentiality of sensitive information.
- Performs other duties as assigned.
Minimum Qualifications:
- High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
- Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
- Excellent organizational and multi-tasking skills with an emphasis on having an eye for detail.
- Must be able to understand and consistently deliver brand standard.
- Must be able to perform job functions with attention to detail, speed, and accuracy.
- Must be able to work various shifts and flexible hours, including evenings, nights, weekends (Fridays - Sundays), holidays, and overtime as needed.
- Must be able to stand, walk, bend, and move around during entire shift.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Must possess a valid Driver’s License.
- Must be willing to work in a smoking environment.
- Must be willing to adhere to company health and safety measures.
Work Shift:
Regular
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