What are the responsibilities and job description for the Guest Room Attendant position at ilani?
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Position Summary:
This position is responsible for the overall cleanliness of the hotel guest rooms.
Primary Duties and Responsibilities:
- Promotes superior guest service.
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting, and replenishing of fresh linens and amenities.
- Arranges all toiletries and bedroom amenities to pre-set standards.
- Maintains assigned cleaning equipment and tools.
- Keeps carts, linen racks, and equipment neat and orderly.
- Reports uncommon conditions, maintenance problems and repairs to a Housekeeping Supervisor.
- Follows established chemical and key control usage and procedures.
- Maintains cleanliness and supply inventory in storage areas.
- Assists with recycling efforts.
- Performs other projects as assigned.
Minimum Qualifications:
- Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
- Previous cleaning experience or the ability to use cleaning equipment and supplies.
- Must be able to communicate effectively in English.
- Ability to learn the appropriate hotel operating systems.
- Ability to maintain an average room inspection score of 90% or higher.
- Ability to complete a twelve-credit or more quota within an eight-hour shift.
- Cleans guest rooms and maintains cleaning equipment according to department standards.
- Willingness to gain knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens.
- Must be able to stand for long periods of time with frequent reaching, lifting, and bending.
- Must be able to lift up to 25 lbs.
- Must be able to work various shifts and flexible hours.
- Must maintain highest level of privacy and confidentiality.
- Must possess the ability to appropriately manage stressful situations.
- Must be willing to work in a smoking environment.
- Must be willing to adhere to company safety measures.
Preferred Qualifications:
- Housekeeping experience in a 3-4 Diamond hotel preferred.
Work Shift:
Day (United States of America)
Regular
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