What are the responsibilities and job description for the Server - Bamboo 8 (Cantonese/Mandarin speaking preferred) position at ilani?
Pledge for Success:
We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary:
Responsible for the overall guest experience as it relates to education, delivery and presentation of food and beverage.
Primary Duties and Responsibilities:
- Promotes superior guest service.
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage, and wagering.
- Takes guest orders, places orders.
- Serves courses from kitchen and service bars.
- Garnishes and decorates dishes.
- Observes guests to respond to any additional requests and to determine when meal has been completed.
- Totals Bill, presents check, accepts payment, and makes change.
- Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices.
- Clears and resets counters or tables at conclusion of each course.
- Has complete knowledge of the legal drinking age and procedures.
- Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
- Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
- Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering.
- Check other tables and provide assistance as needed.
- Works shifts up to 8 hours or longer, if needed.
- Performs side duties including rolling silverware, cleaning trays, restocking-items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee.
- Maintains confidentiality of sensitive information.
- Performs other duties as assigned.
Minimum Qualifications:
· High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
· At least 1 year of experience in a high-volume food and beverage setting.
· Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
· Must be able to stand and walk for an 8-hour shift.
· Must be able to lift and carry 30 lbs.
· Must be at least 21 years of age.
· Must be willing to work in a smoking environment.
· Must be willing to adhere to company health and safety measures.
· Cantonese/Mandarin speaking prefered.
Job Types: Full-time, Part-time
Pay: $16.30 - $17.95 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Food provided
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Experience:
- Serving: 1 year (Required)
- Customer service: 1 year (Required)
- Restaurant experience: 1 year (Required)
Ability to Relocate:
- Ridgefield, WA 98642: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18