What are the responsibilities and job description for the VICE PRESIDENT OF PEOPLE & CULTURE position at ilani?
Pledge for Success :
We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary :
Provides strategic direction, tactical planning and operational oversight for all Human Resource functions including Recruitment, Compensation, Benefits, Team Member Services, Training, Communications, and Employee Relations.
Primary Duties and Responsibilities :
Promotes superior guest service
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tlcn and the Core Values of ilani
- Direct responsibility of all areas outlined within the position summary
- Develop partnerships with all departments to foster property goals and guest service excellence
- Provides strong leadership to the property by executing programs for team members which foster positive attitudes toward company goals
- Designs, develops, and implements strategic planning activities within the human resources platform
- Develops the annual operating and capital budgets aligned with the Human Capital Plan strategies and effects appropriate controls and measurements to judge success in meeting the approved budgets
- Provides guidance and advice to all senior leaders within the company as it relates to human resource activities, application of employment-related laws and company policies
- Champions the communication of the shared vision of great guest service to all team members
- Identifies all service barriers and acts to eliminate those barriers
- Recognizes and rewards outstanding service providers and works to improve under-performing service providers
- Facilitates the creation and measurement of performance metrics
- Evaluates all areas of responsibility for continuous improvement opportunities and develops plans to implement process improvements
- Administers all Human Resource company policies and procedures
Secondary Duties and Responsibilities :
Competencies :
Training Requirements :
Minimum Education and Requirements :
Preferred Qualifications :
Physical Demands and Work Environment :
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Cowlitz Tribal Gaming Authority reserves the right to make changes to the above job description whenever necessary.
