What are the responsibilities and job description for the Parts Counter Specialist position at Ilderton Dodge Chrysler Jeep RAM?
Ilderton Automotive, a cornerstone of the automotive industry since 1926, is seeking a seasoned Parts Counter Specialist. With over 98 years of rich history, we pride ourselves on quality service delivered by our team of 24 skilled technicians, ready to tackle any automotive challenge.
Overview:
The Parts Counter Specialist is responsible for managing and selling automotive parts to customers and to shop technicians. This is a full-time position located in High Point, NC. Full-time employees are eligible to participate in our comprehensive benefits package.
Responsibilities:
- Act as the primary point of contact for parts sales, providing expert advice and solutions to both internal technicians and external customers.
- Manage inventory, including ordering, receiving, and maintaining stock levels to ensure availability of parts.
- Utilize advanced knowledge to assist in complex vehicle repairs by recommending the right parts.
- Provide exceptional customer service, enhancing customer loyalty and satisfaction.
- Research parts availability and compatibility using dealership systems.
Qualifications:
- Minimum 5 years in automotive parts sales or a related field.
- Strong understanding of automotive parts and systems.
- Inventory Control Knowledge, advantageous.
- Exceptional interpersonal and communication skills.
- Ability to work in a fast-paced environment, manage multiple tasks, and provide top-notch customer service.
What we offer:
- Join our esteemed parts counter team, which collectively boasts over 40 years of experience, ensuring a dynamic and knowledgeable work environment.
- Great commission and salary structures, flexible based on experience..
- Join a team that values tradition yet embraces modern automotive technology.
- Dive into a legacy where every day brings a new challenge and the opportunity to work Mopar, and other parts depots we have built relationships with.
- Enhance your career while being part of a community where each of our 24 technicians is ready to bring expertise to the table.
- Parts manager has 30 year of experience.
- Best CSI in the district.
- Schedule Monday - Friday 7:30am to 5:30pm; Saturdays 8am - 3pm, (comp day during the week if required to work a Saturday shift)
Ilderton Dodge Chrysler Jeep RAM is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.