Field Network Technician

Job Description

We are seeking an enthusiastic and motivated individual to join our team as a Field Network Technician. As a Field Network Technician, you will be responsible for providing technical consulting, support and maintaining business networks for dozens of small businesses in Central Illinois. You will work alongside a team of technicians under the supervision of a Service Manager.

Job Responsibilities:

• Perform on-site installation, maintenance, and troubleshooting of network equipment including routers, switches, firewalls, and wireless access points
• Configure and maintain client networks, ensuring security best practices and compliance requirements are met
• Respond to and resolve client IT issues through remote support and on-site visits
• Document all work performed, maintain detailed network diagrams, and update client knowledge bases
• Install and configure workstations, servers, and peripheral devices according to standardized procedures
• Implement and maintain backup solutions, monitoring systems, and security tools
• Provide clear communication to clients regarding technical issues and resolution status
• Collaborate with team members on complex technical issues and escalate when necessary
• Perform regular security assessments and vulnerability scanning for client networks
• Configure and maintain VPN solutions for secure remote access
  
  

Required Qualifications:

• 3 years of hands-on experience in network administration or technical support
• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Experience with Windows Server administration and Active Directory
• Proficiency in configuring and maintaining network security appliances
• Valid driver's license and Company will provide a vehicle for commuting to customers job sites.
• Experience with remote monitoring and management (RMM) tools
• Strong troubleshooting and problem-solving abilities
• Excellent customer service and communication skills
• Ability to work independently and manage time effectively
  
  

Company Description

Illini Tech Services is the leading Managed Service Provider in Central Illinois.

• Our Core Values are Customer Service, Loyalty, and Teamwork.
• Intellectually stimulating fast-paced environment.
• Benefits include health insurance, life insurance, 401k retirement plan, and two weeks paid time off.
• Advancement opportunities available for top performers
• Growing company with 16 full time employees.
  
  

Illini Tech Services is the leading Managed Service Provider in Central Illinois. - Our Core Values are Customer Service, Loyalty, and Teamwork. - Intellectually stimulating fast-paced environment. - Benefits include health insurance, life insurance, 401k retirement plan, and two weeks paid time off. - Advancement opportunities available for top performers - Growing company with 16 full time employees.