What are the responsibilities and job description for the Agency Relations Representative position at Illinois Casualty Compa?
Do you have excellent communication skills?
Are you passionate about helping others grow their business?
Are you ready to feel valued by your employer and rewarded for your success?
Illinois Casualty Company is growing, and we have an opportunity for a Agency Relations Representative to join one of the leading providers of insurance protection for the food and beverage industry. Base location of Indiana preferred but not required.
The Agency Relations Representative supports the Company’s premium goals via interaction with agents, associates, policyholders, and other internal and external customers. This position is responsible for fostering mutually beneficial business relationships with agents and brokers, serving as the main communication link between agents and the Company. The Agency Relations Representative is responsible for monitoring the market to evaluate the Company’s competitive position with regard to products and pricing.
Essential Functions
- Serving as the agents’ advocate for the Company and the Company’s advocate for the agents
- Training and development of agents and staff with respect to the Company’s products, procedures, and services
- Reviewing and analyzing agency production and loss results and working to help those agents meet their agency and Company goals
- Monitoring industry trends as well as products and rates offered by other commercial lines carriers to evaluate the competitive market position of the Company
- Successfully implementing the Marketing Plan in an assigned territory to achieve Company goals and objectives
- Assisting in the facilitation of agent events such as Agents Advisory Council and CSR Advisory Council
- Additional duties as assigned
Qualifications
- Four-year degree in marketing or related field of study or a minimum five years equivalent experience with a minimum of two years marketing experience in the insurance industry
- Familiarity with basic underwriting concepts, practices, and procedures is a plus
- Intermediate level Microsoft Office skills including Word, Excel, PowerPoint, and Outlook
- Ability to prepare business correspondence and reports
- Ability to analyze marketing data and prepare reports, statements, and projections
- Demonstrates a thorough knowledge of the organizational structure, programs, and processes
- Ability to respond to non-routine inquiries from agents, policyholders, vendors, and associates
- Ability to solve practical problems where standardization exists
- Ability to effectively manage multiple tasks accurately and efficiently
- Must be a licensed driver and maintain a valid driver’s license in the state of residence
Rewards
- The ability to have a direct impact on the success of a small, but growing organization
- Opportunities to grow and advance through our Personal Professional Development Program
- Participation in a comprehensive health plan, flexible work schedule, remote work opportunities, Retirement Plan, and Profit Sharing Bonus program!
