Administrative Supports Administrator

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials .

Springfield, IL, US, 62762

Job Requisition ID: 45198

Opening Date: 04/23/2025
Closing Date/Time: 05/06/2025 ​
Agency: Department of Human Services
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated Salary: $11,000 - $13,000 per month ($132,000 - $156,000 per year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: None

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Posting Identification Number 45198

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Early Childhood (DEC) is seeking to hire a dynamic, organized, and detailed-oriented employee. DEC is one of six divisions within the Illinois Department of Human Services (IDHS). The position serves as the Administrative Supports Administrator for the Office of Operations within the Division of Early Childhood; Directs, coordinates, evaluates, and monitors the activities of operational and program personnel, through subordinate supervisors; Acts authoritatively on policy-making issues impacting statewide operations; Develops short and long-term strategic plans to monitor and ensure progress toward accomplishment of the goals, objectives, and benchmarks; Conducts quantitative and qualitative research and analysis to identify effect relationships among Early Childhood services for planning purposes; Plans, organizes, develops, revises, implements, tracks, and monitors various formal intergovernmental agreements, data sharing agreements, and/or memorandums of understanding to promote continuity of statewide services; Verifies the organization’s processes to promote equity, social and racial justice, inclusion, and diversity; Serves as full-line supervisor; Develops the Web-Based applications; Generates various routine and ad hoc statistical and/or written reports, presentations, and dashboards, using SAS, Tableau, Microsoft Office Suite, graphs, charts, two-dimensional maps, and ArcGIS maps. Assists in completing highly complex and specialized studies; and Plans, coordinates, develops, implements, and evaluates policies, standards, and procedural guidelines for effective management processes. DEC serves to strengthen and centralize Child Care, Early Intervention, Home Visiting, and Migrant and Seasonal Head Start within IDHS. The DEC vision is for Illinois’ pregnant persons, young children, and families to have the supports they need to achieve their full potential. The DEC mission is to enhance equitable access to Child Care, Home Visiting, and Early Intervention programs and services that support whole child development. DEC is committed to the following guiding values: Whole Child Focus, Quality Service Delivery, Equity, Relentless Pursuit of Mission, Respect and Dignity, and Stability and Sustainability.

Essential Functions

• Serves as the Administrative Supports Administrator for the Division of Early Childhood.

• Plans, manages, evaluates, and implements intergovernmental contacts and corresponding agreements [e.g., Intergovernmental Agreements (IGAs), Data Sharing Agreements (DSAs), and Memorandums of Understanding (MOU)] to initiate, modify, implement, and/or plan for collaborative service delivery.

• Serves as full-line supervisor.

• Plans, develops, and implements technology adaptations and improvements.

• Plans, coordinates, develops, implements, and evaluates policies, standards, and procedural guidelines for the effective management processes of the Administrative Support Unit.

• Performs other duties as assigned or required, which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with course work in business or public administration.

• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or private organization.

Preferred Qualifications

• Four (4) years of professional work experience demonstrating robust organizational, interpersonal, problem-solving, and leadership skills to manage simultaneous multifaceted client data and project management methodologies, strategic planning, and performance measurement that promote equitable and accessible Early Childhood state or federal services through the development and implementation of person-centered and evidence-based policies, procedures, and guidelines using various sources such as cross-functional teams, stakeholders, and qualitative and quantitative information within a public or private organization.

• Four (4) years of professional work experience in data governance, quality assurance, and compliance with Early Childhood federal and state regulations to develop, implement, and conduct research and comprehensive analysis/interpretation of datasets that identify trends and key insights, resulting in sustainable decision-making and administrative support that promotes an organization’s strategic plan, goals, objectives, and benchmarks.

• Four (4) years of professional work experience serving as full-line supervisor, which includes assigning and reviewing work, providing guidance and training to assigned staff, counseling staff regarding work performance, reassigning staff to meet day-to-day operating needs, establishing annual goals and objectives, approving time off, adjusting first-level grievances, effectively recommending and imposing discipline (up to and including discharge), preparing and signing performance evaluations, and determining staffing needs.

• Four (4) years of professional experience demonstrating strong attention to detail and process management that fosters collaboration among diverse teams and stakeholders to identify, execute, and evaluate comprehensive quality improvement activities, respond to inquiries, conduct research, develop and process agreements (e.g., intergovernmental/data sharing), manage and complete special projects, and coordinate cross-functional system improvement initiatives.

• Four (4) years of professional work experience in demonstrating extensive and strategic data mining/analytical skills to translate raw data/information into clear, grammatically accurate, and concise statistical and written reports, using SAS, Tableau, Microsoft Office Suite, graphs, charts, two-dimensional maps, and ArcGIS maps.

• Four (4) years of professional work experience in effectively communicating complex information by producing high-quality written reports, statistical analyses, policy briefs, and executive summaries within tight deadlines, while exhibiting the ability to deliver clear, concise, and compelling written and oral presentations to large groups of stakeholders (e.g., parents/families, executive leadership, legislators, and external partners).

Conditions of Employment

• Requires ability to travel extensively with overnight stays.

• Requires advanced proficiency in Microsoft Office Suite, Teams, SharePoint, and OneDrive.

• Requires advanced proficiency in Power BI, Business Objects, and mapping software (e.g., ArcGIS, Quantum GIS, MapInfo Pro, GRASS GIS, Map Tiler).

*All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

Division of Early Childhood

Operations

Bureau of Administrative Supports
Agency Contact: DHS.HiringUnit@illinois.gov
Posting Group: Leadership & Management; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs, and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency, and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

• 3 Paid Personal Business Days annually

• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years

• Flexible Work Schedules (when available dependent upon position)

• 12 Weeks Paid Parental Leave

• Deferred Compensation Program - A supplemental retirement plan

• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

• Federal Public Service Loan Forgiveness Program eligibility

• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

• 5% Salary Differential for Bilingual Positions

• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Salary : $132,000 - $156,000