What are the responsibilities and job description for the Patient Service Representative position at Illinois Retina Associates?
Illinois Retina Associates was established in 1976 and is the leading practice devoted to diagnosing and treating diseases of the retina, macula and vitreous in the Chicagoland area. We have 12 office locations to provide excellent service to our patients close to their home. We are looking to add to our patient support team in Lincoln Park. If you enjoy a fast-paced environment that challenges you to grow professionally and that you can grow with, we want to hear from you!
The right candidate will have experience in a medical office, customer service, and a working knowledge of medical insurance.
Responsibilities
- Greeting each patient or visitor to practice
- Checking in/out the patient, providing them with appropriate paperwork, receiving documentation and co-pays
- Preparing the chart for the doctor
- In person set up for new and follow-up appointments, answering inquiries, and providing ancillary services information
- Input of patient demographic and insurance information, and general upkeep of the waiting room
- Answering incoming phone calls
Skills
- Customer service skills required
- Attention to detail
- Ability to work in a fast paced environment
Education/Certification
- High school diploma or equivalent
We will train the right candidate! We offer career advancement opportunities in several areas, including ophthalmic photography, clinical research, electronic medical record (EMR) support and management; training can be provided.
Travel may be required to nearby offices for time off coverage.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Medical Specialty:
- Medical-Surgical
- Ophthalmology
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
- Overtime
Experience:
- Ophthalmology: 1 year (Preferred)
Ability to Relocate:
- Harvey, IL 60426: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25