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Data Center Services Specialist I - (ISS I)

Illinois Secretary of State
Springfield, IL Full Time
POSTED ON 12/13/2024
AVAILABLE BEFORE 3/11/2025
Office of the Illinois Secretary of State
Alexi Giannoulias

Job Title:     Information Systems Specialist I - Data Center Services Specialist
Division:      Data Center Services
Union:          IFT
Location:     2701 S Dirksen Pkwy, Springfield, IL – Sangamon County
Salary:         Starting at $5,483.00 monthly - commensurate with experience.

Overview:


Plans, implements, coordinates and evaluates complex technical software functions for mainframe software area; installs, modifies, evaluates and reviews software and software functions for the assigned area; advises and trains technical software staff. 

Duties and Responsibilities:
  • Participates in the review, evaluation and preparation of software packages for system loading and systems generation, prepares and maintains the mainframe system software; prepares and maintains programs to process mainframe journals to create files used for statistical reporting; codes special program as requested.
  • Participates with the implementation and maintenance of designed software which interfaces system programs and hardware; prepares and maintains system communications systems; applies tested known error corrections to software modules.
  • Advises users and data processing management and systems analysis staff, assists application programmers with production problems by interpreting technical manuals, debugging problems; preparing documentation; assist in on-line updated file recovery procedures.
  • Performs extensive maintenance functions for mainframe software; interprets operating system memory dumps and makes system technical action requests; tests and implements solutions resulting from PTF”s and APAR’s; maintains third party software and monitors for various subsystems; provides 24 hour technical support for operating system software.
  • Coordinates and participates in system tuning and measurement functions monitoring mainframe system execution reports and information extracted from systems logs for system performance.
  • Coordinates operating system software functions with other software functions, operations and systems and programming to provide optimum user service.
  • Assists data processing staff in use of utility packages; prepares interactive web based routines to serve as documentation aids and general aids; provides technical assistance to other sections of Information Technology.
  • Performs other duties as required or assigned.
Education and Experience:
 
Requires knowledge, skill, and mental development equivalent to the completion of two years of college with coursework in the computer science field OR 2.5 years of technical systems and/or programming experience as would be gained as an Information Systems Technician OR any equivalent combination of education and experience and/or IT project management.

Knowledge, Skills and Abilities: 
  • Requires working knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a form suitable for reading by computer.
  • Requires working knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer.
  • Requires working knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools.
  • Requires working knowledge of the methods, procedures, and techniques of conducting feasibility studies for converting to computer applications.
  • Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally, in written or graphic form.
  • Requires the ability to use and understanding of appropriate methods, tools, applications, and processes.
  • Requires the ability to approach work in a rational and organized manner.
  • Requires the ability to exercise sound judgement in analyzing, appraising, evaluating, and solving problems of a procedural, organizational, administrative, and technical nature.
  • Requires ability to adhere to organizational standards for security, privacy, and ethics.
  • Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
Application Process:
  • Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Salary : $5,483 - $10,203

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