Information Systems Specialist I - Web Services

• Writes code in support of CUPS, Qflow and Create!Form software products, participating in the planning, implementation, supplemental development and maintenance; determines when products should be upgraded and assists in training new users.
• As lead for the queueing system Qflow for Facilities. Responsible for all aspects of administration by creating calendars for appointments, making counter assignment changes, creating new facilities, creating new services and functions, setting up Reception PCs and Media PCs, setting up new reception points in the QFlow Administration, user administration and troubleshooting issues with the Qflow Queueing System such as stuck tickets, counters calling the wrong numbers, login issues, account unlocks. Also troubleshoot ticket printers when they are having issues printing. Responsible for setting up mobile greeter tablets and printers to be used at the facilities to print tickets outside of the facility from the tablet.
• As lead for Facility Printing, uses proprietary software Create!Form. Troubleshoots printing problems, creating new printers, creating projects that route the data and merge the forms, assists application developers when needed when working on forms, troubleshoots problems with projects, forms and queues.
• As lead for CUPS in the Linux printing platform, creates printers that print ERT, troubleshoots printing issues.
• Develops and applies advanced cross-checks and auditing procedures to ensure accuracy and reliable practices in information systems operations and to determine and correct deviations from specifications; resolves program intent, output requirements, data acquisition, and the use of internal checks and controls for programming functions.
• Coordinates and directs feasibility studies to determine the practicality and economics of converting to information systems; develops data system specifications in the overall design; develops and coordinates the development of systems and programming logic diagrams and flowcharts necessary to accomplish the conversion. Continually updates, improves and refines job knowledge by tracking emerging technologies through training opportunities and information technology driven professional organizations.
• Coordinates major systems and programming projects including planning, scheduling and coordination of programmers and analysts to develop operational procedures related to implementation.
• Perform other duties as required or assigned.

• Requires working knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a form suitable for reading by computer.
• Requires working knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer.
• Requires working knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools.
• Requires working knowledge of the methods, procedures, and techniques of conducting feasibility studies for converting to computer applications.
• Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally, in written or graphic form.
• Requires the ability to use and understanding of appropriate methods, tools, applications, and processes.
• Requires the ability to approach work in a rational and organized manner.
• Requires the ability to exercise sound judgement in analyzing, appraising, evaluating, and solving problems of a procedural, organizational, administrative, and technical nature.
• Requires ability to adhere to organizational standards for security, privacy, and ethics.
• Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
• Requires the ability to lift and carry 0-25 pounds.

• Please visithttps://ilsos.applytojob.gov/applyto apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Powered by JazzHR

TiBQqj5CqW