Information Systems Technician I - Web Services

• Interprets and develops computer programs written in programming languages such as, but not limited to Java; writes scripting code, such as, but not limited to, JavaScript and JSP; writes and interfaces with HTML, CSS and XML technologies; works with integrated Development Environments such as Eclipse, RAD.
• Provides assistance to other Web programmers by the development, design, documentation and installation of internet applications/software; assists in the implementation and maintenance of Internet Web server systems; performs individual training for users on all Internet application software utilized by the office.
• Exercises good interpersonal skills in assisting customers in resolving problems related to Internet application software for all departments within the Secretary of State’s Office; resolves trouble and assistance calls from customers; develops resolutions to problems resulting from interaction with Internet software, hardware or other application software; works with other software programmers.
• Performs other duties as required or assigned.
• Maintains and updates documentation related to procedures, activity logs, statistics/analytics, required reference manuals, memos, backup, executions reports, etc.
• Travels as necessary for education, meetings and site surveys.

• Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation.
• Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services.
• Requires elementary knowledge of accounting and statistical theories, methods and practices.
• Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer.
• Requires working knowledge of the principles and techniques of computer system documentation.
• Requires ability to effectively participate in and profit from formal and in-service training programs.
• Requires ability to analyze data logically.
• Requires ability to maintain satisfactory working relationships with others.
• Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions.
• Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers.
• Requires awareness and adherence to organizational standards for security, privacy and ethics.
• Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
• Requires ability to lift and carry up to 50 pounds.

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  

Salary : $4,865 - $9,325