What are the responsibilities and job description for the ADA Coordinator position at Illinois State Toll Highway Authority?
The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.
The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.
Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.
In support of this mission, the ADA Coordinator will provide general support to the Equal Employment Opportunity/Affirmative Action/Americans with Disability Act (EEO/AA/ADA) Office in all activities. This role will assist the EEO/AA/ADA Office with a variety of task involving highly confidential and sensitive information, data collection and processing, and report preparation. Additionally, will assist with clerical tasks and office organization.
- Coordinates all reasonable accommodation requests by individuals who have incurred disabilities in compliance with the Americans with Disabilities Act (“ADA”), this applies to both Tollway employees and clients served in the Tollway’s offices.
- Interpret and apply federal and state laws regarding equal access for people with disabilities.
- Screens and processes reasonable accommodation requests pursuant to state and federal regulations and Tollway policies and procedures.
- Drafts correspondence related to ADA accommodation requests and collaborates with management regarding such requests.
- Meet with employees requesting accommodations as needed and required.
- Provides resources for workplace accommodations, delivers training and guidance to Tollway employees to ensure they understand the agency’s responsibilities under the ADA and other related legislation.
- Prioritize incoming paperwork and assigned projects to expedite the handling of multiple and simultaneous requests, and must be able to work well under pressure to ensure smooth operations on a day-to-day basis.
- Confidentiality is extremely important in this position, as the ADA Coordinator will frequently have access to disciplinary action, salary information, allegations of discrimination, harassment and retaliation, legal settlements, requests for ethics guidance, and other highly confidential personnel-related information.
- Provides general support to the EEO/AA/ADA Officer in all activities related to this position, including, but not limited to, assisting with ADA dockets, assisting with the processing of ADA accommodation requests and administering a disability survey to all Tollway employees.
- Coordinates employee EEO/AA/ADA training programs, and activities related to these training programs.
- Other duties as assigned.
Education (Required)
- Associate degree
Education (Preferred)
- Bachelor’s degree
Skills and Experience (Required)
- Four years of related work experience, with knowledge of the ADA, Title VI and VII, the Illinois Human Rights Act, and the Rehabilitation Act.
- Four years of experience filing documents and using office equipment.
- Ability to work independently and professionally, maintain strict confidentiality, be organized, have excellent problem-solving abilities and communication skills.
- Experience using Excel, Adobe Acrobat Pro, Word, Outlook, PowerPoint.
- Organizational and analytical skills.
The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.
Salary : $50,000 - $55,000
