Mobile Bench Technician

Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

Essential Job Functions

Job Summary:
Under the direction of the radio shop Manager, the incumbents perform skilled and detailed maintenance, installation, and repair of the Tollway's two-way communications and data systems, mobile data, microwave, telecommunications, and other electronic equipment and devices, and perform related work at various Tollway operated locations as required by the management staff.

Typical hours are from 7am-3pm.

Due to the nature of the Tollway's mission and the importance of their job on public safety, incumbents may be called upon to work overtime on weekends, holidays, and nights.

Essential Functions:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Installs, programs, optimizes, maintains, and corrects malfunctions occurring in base stations, console control equipment, base stations, mobile radios, mobile computers, portables radios, microwave radio and multiplex equipment, auxiliary power equipment, microprocessor recorders, amplifiers, antennas, cables and electronic devices.
• Utilizes and maintains a variety of departmental equipment, tools, and diagnostic devices.
• Assembles, installs, and maintains backup power systems.
• Provide concise and accurate documentation of maintenance performed for F.C.C. requirements and Radar Certifications.
• Develops and implements modifications to electronic equipment.
• Inspects properties for radio-site preparation and radio tower construction. Designs, installs, repairs, and maintains new and existing two-way radio systems including microwave and voting receiver components.
• Originates, designs, fabricates, adjusts, repairs, and/or replaces systems, circuits, and components.
• Plans work efforts to minimize interruption to the daily operations of radio system users for all the Tollway's departments.
• Programs electronic equipment using specialized software or terminal emulation on a personal computer or electronic device.
• Configure computer radio equipment.
• Performs initial testing and optimization of mobile & portable radios, traffic radars, arrow boards, portable message boards, and computer-based equipment.
• Provides emergency assistance on an as-needed basis in the repair and maintenance of the Tollway's communications system.
• Assists in the procurement of telecommunication system components.
• Creates radio network accessibility using VOIP/RoIP or other internet-based communications systems.
• Maintains good working relationships with Tollway personnel to ensure proper quality of service. This includes training on the current job functions for new or other employees when required.
• Completes, on a timely basis, all technical and administrative documentation required for this position.
• Provides 24/7 call out in response to emergency repair of essential telecommunications and/or electronic equipment.
• Completes all other duties as assigned

Qualifications

Knowledge and Skills (Required):
Coordinating and performing a variety of technical radio communications maintenance functions.

• Two (2) year’s electronics maintenance experience.
• Electronic circuitry and components.
• Must be able to read and interpret electronic schematics, the National Standard Color Code used on electronic components.
• Locating, diagnosing, and troubleshooting system malfunctions.
• Principles and practices of radio communications, including P25, LMR, and LTR systems.
• Understand and possess a working knowledge of transmission and receive theories of antenna tuning and the proper operation of a signal to wave (SWR) meter.
• The ability to properly solder, crimp, repair wiring and cabling used to electronics including Two-Way radio equipment.
• Networking protocols such as subnetting, vlan’s and basic switch and router configurations.
• Computer, digital, microwave, and MUX systems.
• Communicating effectively verbally and in writing.
• Must have a FCC General Radiotelephone License or the equivalent (i.e. APCO, ICET, NABER Certificate) and or a current General class or higher Amateur Radio license issued by the FCC.
• Valid Illinois driver’s license
• Must have a working knowledge of computer-based systems (word processing and spreadsheets)
• Ability to build, test, and tune radio antennas.

• Associate Degree or sixty (60) credit hours in Telecommunications Technology, Electronics Engineering Technology, Integrated Mechatronics and Manufacturing Technology or a closely related field with a concentration in electronics from a credited college or university.
  

• A Bachelor’s Degree or one hundred and twenty (120) credit hours in Telecommunications Technology, Electronics Engineering Technology, Integrated Mechatronics and Manufacturing Technology or a closely related field with a concentration in electronics from a credited college or university.
  
• CCIE or MCSE certification
  
• Successful completion of anyone of the following professional develop training certification offered by L3Harris, EF Johnson or Motorola which includes but not limited to the following courses:
  • Motorola radio technician
  • Motorola Astro 25 Security Patch management
  • Motorola ASTRO 25 systems Fleet Mapping
  • Motorola Introduction to R56
  • Motorola Basic RF
  • Motorola ASTRO 25 IV&D system overview and administrator workshop.
  • EF Johnson Viking Radio Technician Level 2 Training
  • EF Johnson Viking Radio Fleet Manager
  • EF Johnson system Engineer
  • L3 Harris radio technician training
  • L3Harris Bundled P25 system manager training program
  • L3Harris Fleet Mapping workshop
  • L3Harris P25 system overview

• Three to five years of practical experience maintaining and or designing P25, trucked and or conventional radio systems.
• Three to five years of practical experience maintaining and or designing public safety encryption radio systems.

• Must be able to lift objects weighing at least up to 50 lbs.
• Work in field environments with varying temperatures.
• The ability to sit or stand for long periods of time.
• The ability to work in tight spaces at varying heights.
• A main function of this position is to travel to various Tollway facilities during regular work hours as well as subject to being “on-call”. This is accomplished by incumbent use of a vehicle to travel to and from respective sites. Additionally reports to Central Administration as necessary.
• Visits of Tollway facilities may include meeting with Tollway employees and/or contractors. Therefore, a valid Driver's License is required.
• Required to work overtime, when necessary, which might include off hours, holidays, and weekends. Must be able to work overtime when necessary, including off hours, weekends, and holidays.