Cybersecurity Technology Facilitator - Student Affairs Technology

Duties & Responsibilities

• Customer Service and Support:
  • Conduct regular system and network audits to identify and remediate unmanaged endpoints and security vulnerabilities for Student Affairs.
  • Consult regularly with Student Affairs Technology Leadership to learn about and understand their specific needs in support of the units of Students Affairs and promote cybersecurity best practices and solutions.
  • Work to build relationships with the customer community at various levels of the unit by proactively communicating relevant information and discussing their needs, initiatives, and service levels through periodic meetings.
  • Facilitate remediation, recovery, and reporting of proven or suspected exposure or disclosure of protected information between unit and campus security.
  • Facilitate the completion of internal infrastructure, systems and third party risk assessments as required by the security framework.
  • Facilitate reporting of security metrics to Student Affairs Technology Leadership and the campus cybersecurity team.
  • Coordinate unit-level efforts on regulatory compliance, including completion of periodic surveys and assessments.
  • Advise and assist Student Affairs Technology customers in the completion of required compliance documentation as part of the campus procurement process (e.g. Lightweight Risk Assessment, Privacy Impact Assessment, New Software Form, and Accessibility).
  • Advise and assist Student Affairs Technology customers in addressing University policies as well as state and federal regulations regarding Cybersecurity (e.g. data security, access controls, licensing, accessibility, privacy).
  • Building and maintaining a network of IT professionals on and off campus who do similar work.
  • Actively engage with the campus identity, privacy and cybersecurity team to advocate for, evaluate, and process policy exception requests.
• Organizational Support:
  • Recommend new standards, policies, or services to support cybersecurity for Student Affairs.
  • Collaborate with functional teams within Student Affairs Technology to ensure outstanding service delivery to the customers.
  • Working and leading cross-functional teams, with limited authority for final decision making.
  • Coordinate annual campus cybersecurity training ensuring staff compliance.
  • Develop training and other educational materials.
  • As needed, supervising student/hourly employees, including the assignment of tasks, performance management, etc.; may also serve as a mentor/coach to junior staff.
• Project and Task Delivery:
  • Managing projects at the organizational, divisional, or team level and drive deliverables and results by designated deadlines.
  • Completing individual projects and tasks assigned by the supervisor on time with quality.
  • Actively seeking out and delivering solutions to unresolved problems inside and outside of the organization.
  • Develop and maintain familiarity with and basic understanding of campus services that can fulfill regulatory compliance needs for projects and/or sensitive data handling.
• Other duties as assigned.