What are the responsibilities and job description for the IDVA-CENTRAL OFFICE TELECOM COORDINATOR position at illinois?
Job Requisition ID: 43987
Closing Date/Time: 01/14/2025
Agency: Department of Veterans' Affairs
Class Title: EXECUTIVE I - 13851
Skill Option: None
Bilingual Option: None
Salary: $5,703 - $8,170/Monthly; CBA language applies; Anticipated starting salary $5,703/monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 43987
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
- Under direction of the Fiscal Supervisor, serves as the Agency's Telecommunications Coordinator
- Updates AUs and name changes to maintain correct billing information, in compliance with external auditors, utilizing the internet application of EMS11 system or successor systems
- Serves as coordinator for the annual inventory certification of cellular equipment
- Conducts offsite telecommunication feasibility studies to ensure the most cost- effective and efficient approach is implemented
- Represents the Illinois Department of Veterans Affairs in meetings and consultations
- Serves as liaison to National Communications Systems through the U. S. Department of Homeland Security for the issuance of Government Emergency Telecommunications Service and Wireless Priority Service cards for critical/operational Illinois Department of Veterans Affairs employees
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above
Minimum Qualification
- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in public or business administration
- Requires one (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program
Specialized Skills
- Requires one (1) year of telecommunication customer service or technical experience in working with technical products and services
Preferred Qualifications
- Extensive knowledge of interpreting Information Technology and telecommunication products and services
- One (1) year of experience with purchasing telecommunication services and products
- One (1) year of experience submitting and coordinating telecommunication services requests
- One (1) year of experience working in SAP
- One (1) year of experience with telecommunication repair services and resolving problems
- One (1) year of experience estimating and budgeting for future equipment, supplies and services
Conditions of Employment
- Requires ability to pass a background check
- Requires use of agency-supplied equipment (mobile phone, laptop, etc.)
- Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties
- Requires ability to travel in the performance of duties, with overnight stays as appropriate
- Requires appropriate, valid drivers license
- Overtime is a condition or employment, and you may be required to work overtime including scheduled, unscheduled, or last-minute overtime
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: 8:30AM - 5:00PM Monday - Friday
Work Location: 833 S Spring St Springfield, IL 62704-2617
Agency Contact: Alexandria.M.Puccetti@illinois.gov
Posting Group: Leadership & Management
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
- Alexandria.M.Puccetti@illinois.gov
About the Agency:
The Illinois Department of Veterans Affairs is a state agency designed to empower veterans and their families to thrive. We do this by assisting them in navigating the system of federal, state, and local resources and benefits, providing long-term health care for eligible veterans in our Veterans’ Homes and partnering with other agencies and non-profits to help veterans address education, mental health, housing, employment, and other challenges. A career with the Illinois Department of Veterans’ Affairs provides a rewarding and challenging opportunity for individuals. Working together, we create partnerships and experiences that engage and inspire our fellow co-workers and the veterans and their family members that we serve every day.
Salary : $5,703 - $8,170
