What are the responsibilities and job description for the OFFICE ADMINISTRATOR IV position at illinois?
Agency: Department of Financial and Professional Regulation
Division/Section/Unit: Professional Regulation/ Licensing and Testing/ Professional Services
HR Tracking #: 36580
Position Title: Office Administrator IV
Class Title: OFFICE ADMINISTRATOR IV - 29994
Skill Option: None
Bilingual Option: None
Closing Date/Time: 01/22/2025
Salary: Anticipated starting salary $4,766 per month. Full salary range $4,766 - $6,632 per month.
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC028
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs with a generous total compensation package that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 44069
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Under direction, supervises clerical staff in the Professional Services Unit of the Section of Licensing and Testing involved in the review and evaluation of a variety of professional licensing applications of a non‑routine and highly complex nature. Responds to telephone inquiries, mail or walk‑ins of a non‑routine and complex nature. Conducts random reviews of screened applications for appropriate documents; evaluates for completeness by applying knowledge of the various licensing laws, rules, policies and procedures.
State of Illinois Benefits
- Health, Life, vision, and dental insurance
- 12 weeks paid maternity/paternity leave
- Pension Plan – Vesting at 10 years for Tier II
- Full 20-year retirement awards free health insurance during retirement
- Deferred compensation and other pre-tax benefits programs
- Paid state holidays, 12-14 days annually
- 3 paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over year to year)
- 10-25 Days of Paid Vacation time annually (10 days in year one of employment)
- Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
- Employee Assistance Program and/or mental health resources
- For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Essential Functions
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Serves as working supervisor of subordinate clerical staff.
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Responds to telephone inquiries, mail (both physical and electronic), or walk ins of a non routine and complex nature such as those relating to established policies, procedures, and provisions of the various licensing laws and rules relative to the application process.
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Conducts random reviews of screened applications (both physical and electronic) for appropriate documents.
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Researches and compiles statistical data and information for special projects and reports. Receives and extrapolates data from case management statistical reports as requested by supervisor.
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Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of two years study at a secretarial/business college and two years office experience; or, completion of high school and four years Office Assistant experience; or, four years independent business experience.
Preferred Qualifications
- Prefers at least three years of experience supervising a staff of four or more.
- Prefers at least three years of experience in the assessment of an applicant’s qualifications or credentials based on established standards.
- Prefers at least six years of experience working in a professional office environment.
- Prefers at least three years of experience providing customer service in person, over the phone, and over email/electronic communication.
Conditions of Employment
Requires the ability to pass an Agency-conducted background check.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Agency Overview
IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.
Work Hours: Monday - Friday 8:30 AM - 5:00 PM
Work Location: 320 W Washington St, Springfield, Illinois, 62767
Email: FPR.Employment@illinois.gov
Posting Group: Office & Administrative Support
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Salary : $4,766 - $6,632
