OFFICE ASSISTANT, OPT 1

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring 4 Office Assistants to be part of our Clerical Pool in the Account Processing Administration (APA) located in Springfield IL. This position is responsible for opening, sorting, and distributing mail; verifying information on documents and batches of work; entering data into a computer; maintaining tracking logs; filing; and making copies and grouping materials. If you are good at following directions, willing to try new things, and have excellent organizational and interpersonal skills, then we want you!  Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under general supervision, as part of a clerical pool, performs a variety of difficult clerical duties throughout the Account Processing Administration (APA).
• Maintains, retrieves, and updates files or records using established procedures and/or coding schemes.
• Performs a variety of difficult clerical assignments throughout the APA as workflow demands, e.g., researches and extracts documents from taxpayer files, researches video, personal computer files, and microfilm to obtain varied taxpayer information, financial data documents and materials associated with taxpayer accounts.
• Serves as office receptionist, greeting visitors and answering and routing incoming telephone calls.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of high school.
• Requires one year of related office experience.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
• Requires ability to lift and carry work above shoulder level to place on or remove from shelves.
• Requires the ability to push/pull a cart with materials for delivery to work areas within the building.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.

IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.