What are the responsibilities and job description for the Customer Service position at Illusiondentallab?
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Illusion Dental Laboratory provided pay range
This range is provided by Illusion Dental Laboratory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Skills :
Communication, Problem-solving, Empathy, Patience, Adaptability, Conflict resolution, Time management, Active listening.
Company Overview
Our mission at Illusion Dental Laboratory is to provide only the highest quality dental restorations delivered in a timely fashion with attentive customer service. We strive to provide the perfect blend of technical expertise, personal service and dependable results. We strongly believe in relationships based on communication and feedback. We take pride in using only the best restorative systems be it Bruxzir, Lava, Zirconia, Tilite, PFM, All-Ceramic. Illusion Dental Laboratory has 2000 employees and is headquartered in Mumbai. For more information, visit our website : illusiondentallab.com
Job Overview
We are seeking a dedicated and empathetic Customer Service representative to join our team at Illusion Dental Laboratory. Located at our Malad office, this full-time junior position requires a minimum of 1 year to a maximum of 3 years of relevant work experience. The role involves interacting with clients to provide high-quality support and resolve queries in a timely manner, contributing to the overall satisfaction of our client base.
Qualifications And Skills
- Excellent communication skills to effectively interact with clients and understand their needs.
- Strong problem-solving abilities to address customer concerns swiftly and efficiently.
- Empathy to genuinely understand and connect with the client's perspective and issues.
- High level of patience to handle various client interactions with a calm and composed demeanor.
- Adaptability to manage changing scenarios and different types of client issues.
- Conflict resolution skills to handle disputes and complaints in a professional manner.
- Effective time management skills to prioritize and manage multiple client interactions.
- Active listening skills to fully understand client needs and provide accurate solutions.
Roles And Responsibilities
Interested candidates can send their resume via email to karishma@illusiondental.com or can call on 8657575388.
Seniority level
Associate
Employment type
Full-time
Job function
Manufacturing
Industries
Medical Equipment Manufacturing
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